XP 100% CPU Utilisation

[Nick Bradbury]

Hi

I have a problem with a Packard Bell PC running XP, after installing some
software recently [SSC Service Utility] the PC started to hang on start up.
To try to rectify the problem I did a System Restore to a date before the
software installation, this appears to have removed the program installed
but the PC is still freezing up, when I opened Task Manager the cpu
utilisation is at 100%, is this likely to have been caused by the program
installed or could it be more sinister?

Has anyone any ideas how I can resolve this situation

Thanks

Nick

 

[Pegasus \(MVP\)]

Hi

I have a problem with a Packard Bell PC running XP, after installing some
software recently [SSC Service Utility] the PC started to hang on start
up. To try to rectify the problem I did a System Restore to a date before
the software installation, this appears to have removed the program
installed but the PC is still freezing up, when I opened Task Manager the
cpu utilisation is at 100%, is this likely to have been caused by the
program installed or could it be more sinister?

Has anyone any ideas how I can resolve this situation

Thanks

Nick

When you click on the "CPU" column header while in the
Task manager then all tasks are sorted by the percentage
of CPU time they consume. This makes it easy to find
the CPU hog.

 

[PA Bear [MS MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.