Xerox Workcentre M123 and Windows Vista

M

Massimo G.

Help Help Help... I have download Vista driver for Workcentre M123 from
Xerox Support Center but when I try to print via network the Workcenter
print many fault pages... There are new setting for TCP/IP port?

Many thanks!

Max
 
W

Warren Block

Massimo G. said:
Help Help Help... I have download Vista driver for Workcentre M123 from
Xerox Support Center but when I try to print via network the Workcenter
print many fault pages... There are new setting for TCP/IP port?

What do the fault pages say? For that matter, what does the vendor say?
 
M

Massimo G.

The Workcentre is 2 years old and I live in a small city... i don't have a
vendor!!! ;)
Fault page is a page with a lot varius number and simbol... the printer
start to print a lot of page and I must switch off the printer for end the
job... I have try to change any option in printe menu... like processor...
Postscript value... but without solution :(

The printer work good with Windows XP!!!
I have sended a mail to Xerox support center and waiting an answer!

Many thank for your answer

Best regards, Max
 
W

Warren Block

The Workcentre is 2 years old and I live in a small city... i don't have a
vendor!!! ;)
Fault page is a page with a lot varius number and simbol... the printer
start to print a lot of page and I must switch off the printer for end the
job... I have try to change any option in printe menu... like processor...
Postscript value... but without solution :(

[please don't top-post, it makes responding difficult]

Pages with garbled symbols can happen from the printer being interrupted
during a job, or possibly by receiving a job with commands that it
doesn't understand. For example, if the printer only supports PCL 3 but
the new driver sends PCL 5, or the same with PostScript level 2 versus
level 3.

It's unlikely, but worth checking to see if Xerox has a firmware update
for the printer. The Vista driver may require newer firmware.

There may be some networking "feature" of Vista that is interfering with
network communications, like a firewall.
The printer work good with Windows XP!!!

A lot of people are experiencing problems with Vista. Many go back to
XP.
I have sended a mail to Xerox support center and waiting an answer!

When or if you receive a response, please post it in this thread.
 

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