wuser32.exe problems

[jlaverdu]

I have a couple of users experiencing performance
problems because wuser32.exe is eating up system
resources. As far as I can discern the wuser32.exe app
is SMS associated. But SMS is not pushing any software
when the system resources are through the roof. Any
ideas?

Jennifer

 

[xe77]

Instal the latest service pack for System Management
Services.

http://support.microsoft.com/default.aspx?scid=kb;EN-
US;288239

 

[jlaverdu]

Thanks - we do have SMS 2 SP5 installed already. Any
other suggestions?

 

[xe77]

In addition to consuming much CPU reosurces, is it also
incrementally consuming more and more memory?

 

[xe77]

The problem is apparently corrected in SP5.
Try disabling Active Desktop and see if the issue goes
away.

http://support.microsoft.com/default.aspx?scid=kb;en-
us;q314271

 

[jlaverdu]

The memory usage is at about a third and that jumps up
and down but not significantly. Now - I don't know if
that is progressively more or not - I wasn't paying
attention to the mem usage while troubleshooting it over
the past week.

 

[jlaverdu]

This problem is still plaguing a couple of users. I have
checked, SMS is the latest SP, I have disabled Active
Desktop with gpedit, I've done everything I can think
of. Still, the system process jumps between 3% and 100%
erratically. The problem is not constant, it comes in
waves (one morning or one day every other day or so).
Any thougths would be very helpful.

 

[Kelly]

More info here: http://tinyurl.com/zfs9