Wrong unread count in inbox (1 is list but no there is no messages)

[mr_gustav]

I'm trying to figure out why a user has this problem. The
unread inbox count shows 1, even if there are no unread
messages in the Inbox.

Any ideas?
Thanks in advance!

 

[Patricia Cardoza - [MVP Outlook]]

Check your view (View, Current View, Customize Current View) and make sure
there are no filters set.

--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003
Author, Absolute Beginner's Guide to OneNote 2003

***Please post all replies to the newsgroups***

 

[mr_gustav]

Thanks Patricia,

Your instructions lead me to find that her view was set to
7 days.

ok now, thanks.