G
Guest
MY FILES IN WORD ARE NAMED LIKE THIS ~WRL1233.tmp?
WHY?
WHY?
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
G
Guest
That is a temporary file that Word creates in the same folder as your
document while you are working on your document. See
http://support.microsoft.com/?kbid=211632 "Description of how Word creates
temporary files" for more details. Word usually deletes these temporary
files automatically when you exit Word. Sometimes these temporary files are
left behind if Word or Windows crashes, in which case you can manually delete
them if their file dates are older than the current date.
document while you are working on your document. See
http://support.microsoft.com/?kbid=211632 "Description of how Word creates
temporary files" for more details. Word usually deletes these temporary
files automatically when you exit Word. Sometimes these temporary files are
left behind if Word or Windows crashes, in which case you can manually delete
them if their file dates are older than the current date.
J
Jezebel
When you work on a document, Word actually works on a temporary copy of the
file, with a name like ~wrl...... These files are deleted when you close the
document, but get left behind if Word shuts down abnormally.
file, with a name like ~wrl...... These files are deleted when you close the
document, but get left behind if Word shuts down abnormally.
G
Guest
Word 2003 is saving my document as a WR?*.tmp file in the Windows\Temp
directory. The step that is supposed to rename the tmp back to my file name
does not take place. NOTE: the file is saved in the Windows\Temp directory,
not the directory in which I created and saved the document. In addition, no
copy or version of the current changes is named by the name I assign the
document when I use CTL-S to save it. I have to use Save As each time, and
navigate from Windows/temp to the directory where I want to save. I have
AutoSave set to 3 minutes (did me no good at all, since the recovery doc was
not at the specified location), have always save backup checked (also no good
since the backup was as bad as the original), and fast saves not checked. The
only way I avoided losing hours of work was by vaguely recalling that there
might be a tmp file somewhere I don't expect, and so was able to recover that
way without much loss.
(Details below. The material above reflects my reading of this thread. Below
does not.)
I don't want this. Yesterday, I did not realize this was happening, and
essentially lost several hours of work before realizing that Word had saved
the file (with the tmp name in Temp directory) without saving my changes to
my file. So when I opened my file to work after lunch all of the changes from
the past several hours were missing - they were in the tmp file! Pretty much
of a shock.
I have rechecked how I have tools\options\save settings, and they make sense
to me. So this is an exotic problem of some sort. The help routines and KB
have so far not given me any useful information about how to solve it.
I have started saving Versions, but pretty soon the Bloat will overcome my
system and I will have to delete them. Markup settings also seem to have no
effect.
Thanks for any help that can be offered here.
directory. The step that is supposed to rename the tmp back to my file name
does not take place. NOTE: the file is saved in the Windows\Temp directory,
not the directory in which I created and saved the document. In addition, no
copy or version of the current changes is named by the name I assign the
document when I use CTL-S to save it. I have to use Save As each time, and
navigate from Windows/temp to the directory where I want to save. I have
AutoSave set to 3 minutes (did me no good at all, since the recovery doc was
not at the specified location), have always save backup checked (also no good
since the backup was as bad as the original), and fast saves not checked. The
only way I avoided losing hours of work was by vaguely recalling that there
might be a tmp file somewhere I don't expect, and so was able to recover that
way without much loss.
(Details below. The material above reflects my reading of this thread. Below
does not.)
I don't want this. Yesterday, I did not realize this was happening, and
essentially lost several hours of work before realizing that Word had saved
the file (with the tmp name in Temp directory) without saving my changes to
my file. So when I opened my file to work after lunch all of the changes from
the past several hours were missing - they were in the tmp file! Pretty much
of a shock.
I have rechecked how I have tools\options\save settings, and they make sense
to me. So this is an exotic problem of some sort. The help routines and KB
have so far not given me any useful information about how to solve it.
I have started saving Versions, but pretty soon the Bloat will overcome my
system and I will have to delete them. Markup settings also seem to have no
effect.
Thanks for any help that can be offered here.
J
Jay Freedman
Hi John,
According to http://support.microsoft.com/?kbid=211632, a ~WRLxxxx.tmp file
is a clipboard temp file. If you found most or all of your document there,
it's probably because you copied it to the clipboard, not because Word
"saved" the document there.
Are you by any chance working on a document that you opened directly from an
email attachment? If so, almost all the files you affected were in a
temporary directory, and were probably discarded as soon as you closed Word.
However, using Save As does make a permanent copy of the attachment
document.
Look in Tools > Options > File Locations. What's the folder named as the
Documents location? That's the default location for the File > Open and File
According to http://support.microsoft.com/?kbid=211632, a ~WRLxxxx.tmp file
is a clipboard temp file. If you found most or all of your document there,
it's probably because you copied it to the clipboard, not because Word
"saved" the document there.
Are you by any chance working on a document that you opened directly from an
email attachment? If so, almost all the files you affected were in a
temporary directory, and were probably discarded as soon as you closed Word.
However, using Save As does make a permanent copy of the attachment
document.
Look in Tools > Options > File Locations. What's the folder named as the
Documents location? That's the default location for the File > Open and File
G
Guest
No - this is a file that I created yesterday. No email, and no clipboard. I
checked File locations right away - the autosave is on a network drive, and
all the rest are just where I want them, default to the parent directory of
where I am working and saving. No fast saves, backup always, 3-minute
autosave. When I click CTRL-S or select File/save the name of the document
changes in the document header to wrl*.tmp. The problem I had yesterday was
that it never saved on my original (as created by SaveAs) file name. So when
I closed it, it saved as the tmp file. When I returned from lunch and opened
the file I thought I had saved I was in for a major shock - none of the work
was there. So I looked in autosave, and there was no copy there either. So I
opened the backup, and no different. It was only after an hour of trying to
reconstruct it that I decided to go look in TEMP, and there found a file that
looked like it was the right size. (A lot of false starts here - opened much
junk with WordPad and/or Notepad before hitting the right one.) Oddly enough,
the date and time of the document (tmp copy of the original, that is) was
early morning, not just before lunch. So evidently Word had been saving this
without a new time stamp over the course of the morning. This behavior is new
to me, and I have never seen any documentation of anything like it except for
the prior notes in this thread.
I am unsure of the conventions for cross-posting here. Would it have made
better sense for me to start a new thread, or looked for a more relevant one?
Should I have posted to other threads that seemed relevant to me, or is one
enough? Also, I don't see any way to sort by date here - if I search on "tmp
save" in the word section then I get relevant posts, but I don't see a way to
sort by date descending. Is there any sort option?
Thanks again for your help.
checked File locations right away - the autosave is on a network drive, and
all the rest are just where I want them, default to the parent directory of
where I am working and saving. No fast saves, backup always, 3-minute
autosave. When I click CTRL-S or select File/save the name of the document
changes in the document header to wrl*.tmp. The problem I had yesterday was
that it never saved on my original (as created by SaveAs) file name. So when
I closed it, it saved as the tmp file. When I returned from lunch and opened
the file I thought I had saved I was in for a major shock - none of the work
was there. So I looked in autosave, and there was no copy there either. So I
opened the backup, and no different. It was only after an hour of trying to
reconstruct it that I decided to go look in TEMP, and there found a file that
looked like it was the right size. (A lot of false starts here - opened much
junk with WordPad and/or Notepad before hitting the right one.) Oddly enough,
the date and time of the document (tmp copy of the original, that is) was
early morning, not just before lunch. So evidently Word had been saving this
without a new time stamp over the course of the morning. This behavior is new
to me, and I have never seen any documentation of anything like it except for
the prior notes in this thread.
I am unsure of the conventions for cross-posting here. Would it have made
better sense for me to start a new thread, or looked for a more relevant one?
Should I have posted to other threads that seemed relevant to me, or is one
enough? Also, I don't see any way to sort by date here - if I search on "tmp
save" in the word section then I get relevant posts, but I don't see a way to
sort by date descending. Is there any sort option?
Thanks again for your help.
G
Guest
Jay
Re my prior reply, I did not use the clipboard via CTRL-C etc., but Word may
have concluded that my "save as" was the equivalent since I did not in fact
create a new document from scratch but rather used an old document as a
template for the new one. (Opened the old, used SaveAs to create the new one
with a new name, then edited from there to develop my new document.) I don't
think I used the alternate procedure, FileNew then SaveAs then CTRL-C CTRL-V
to copy and paste from the old document that I was using to guide my content.
My instincts are to use the FileOpen then FileSaveAs procedure instead. So
maybe Word interprets that as a copy/paste operation? Can't see how or why,
but it would not be completely weird.
Just for clarification ....
Re my prior reply, I did not use the clipboard via CTRL-C etc., but Word may
have concluded that my "save as" was the equivalent since I did not in fact
create a new document from scratch but rather used an old document as a
template for the new one. (Opened the old, used SaveAs to create the new one
with a new name, then edited from there to develop my new document.) I don't
think I used the alternate procedure, FileNew then SaveAs then CTRL-C CTRL-V
to copy and paste from the old document that I was using to guide my content.
My instincts are to use the FileOpen then FileSaveAs procedure instead. So
maybe Word interprets that as a copy/paste operation? Can't see how or why,
but it would not be completely weird.
Just for clarification ....
J
Jay Freedman
Hi John,
That behavior is so far away from normal Word behavior, and so unlike
anything I've ever heard of, that I wonder whether you've been infected with
some sort of virus or other nasty. Don't believe for a minute that this is
something that Word "just does" -- there's something seriously wrong in your
installation.
As a simple test, start Word in Safe Mode by holding down the Ctrl key why
you double-click the icon. Now open the same document, make a small change,
and save it. Exit Word and look at the timestamp of the document file -- has
it updated? Open again in Safe Mode and verify that the change is still in
the document.
If that works, start slogging through the procedures in
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm. While they're
aimed mostly at application crashes and error messages, they'll also
pinpoint any macro or add-in that's messing with your Save command.
Eventually you should find something for which removal stops the problem,
and replacement makes it start again. That will be your culprit.
This newsgroup is fine for this topic, and the application.errors group
would have been appropriate as well. The regular readers mostly inhabit both
groups. We do ask that you post only in one place if possible, and keep all
related posts in the same thread. The article at
http://word.mvps.org/FindHelp/WhichNewgrp.htm will give some advice.
That behavior is so far away from normal Word behavior, and so unlike
anything I've ever heard of, that I wonder whether you've been infected with
some sort of virus or other nasty. Don't believe for a minute that this is
something that Word "just does" -- there's something seriously wrong in your
installation.
As a simple test, start Word in Safe Mode by holding down the Ctrl key why
you double-click the icon. Now open the same document, make a small change,
and save it. Exit Word and look at the timestamp of the document file -- has
it updated? Open again in Safe Mode and verify that the change is still in
the document.
If that works, start slogging through the procedures in
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm. While they're
aimed mostly at application crashes and error messages, they'll also
pinpoint any macro or add-in that's messing with your Save command.
Eventually you should find something for which removal stops the problem,
and replacement makes it start again. That will be your culprit.
This newsgroup is fine for this topic, and the application.errors group
would have been appropriate as well. The regular readers mostly inhabit both
groups. We do ask that you post only in one place if possible, and keep all
related posts in the same thread. The article at
http://word.mvps.org/FindHelp/WhichNewgrp.htm will give some advice.
S
Suzanne S. Barnhill
Since you mention a network drive, I'm wondering if the document is being
saved locally or on the network drive and, if the latter, whether you have
enabled "Make local copy of files stored on network or removable drives"
(Tools | Options | Save). I'm not sure whether that could possibly be
relevant, but it's one more thing that might provide a clue. As Jay says,
though, it sounds more like a glitch at best or a virus at worst.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
saved locally or on the network drive and, if the latter, whether you have
enabled "Make local copy of files stored on network or removable drives"
(Tools | Options | Save). I'm not sure whether that could possibly be
relevant, but it's one more thing that might provide a clue. As Jay says,
though, it sounds more like a glitch at best or a virus at worst.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
G
Guest
I use ToolsOptions Save tab to set the drive and directory locations just as
I have been for long period of Word use. I set the AutoSave directory to my
Home$ network location based on the theory that if I need it the likelihood
is that my local drive has a problem, so it is safer to have the autosave
somewhere else. But I save everything else to the local drive, and not to a
network or removable drive. I double checked all that when I saw the problem.
Jeff's idea is that there may be a non-Word pathology, but I doubt it. The
system is on a very tight governmental corporate network, with Altiris and
NAV among the protective resources. So I will look for installed plug ins or
helpers tomorrow and see what I can find, but he might be right that a
re-install is needed. I have not asked our in-house staff to look into this
yet becasue their instincts are generally just to re-image the system, which
of course does not help much. So I will spend a little more time trying to
figure it out.
Now that I know the behavior it no longer has the potential to cripple my
ability to work - all I have to do is avoid CTRL-S and use FileSaveAs
instead. That is irritating, but it certainly is not as horrific as
yesterday, when I thought that the whole thing was gone.
Thanks again Jeff and Suzanne for your help.
Was this site down for a while today? I could not get back in for a period
during the middle of the day PST and wonder if it was a glitch on our side or
the MS stie. Let me know if you know.
I have been for long period of Word use. I set the AutoSave directory to my
Home$ network location based on the theory that if I need it the likelihood
is that my local drive has a problem, so it is safer to have the autosave
somewhere else. But I save everything else to the local drive, and not to a
network or removable drive. I double checked all that when I saw the problem.
Jeff's idea is that there may be a non-Word pathology, but I doubt it. The
system is on a very tight governmental corporate network, with Altiris and
NAV among the protective resources. So I will look for installed plug ins or
helpers tomorrow and see what I can find, but he might be right that a
re-install is needed. I have not asked our in-house staff to look into this
yet becasue their instincts are generally just to re-image the system, which
of course does not help much. So I will spend a little more time trying to
figure it out.
Now that I know the behavior it no longer has the potential to cripple my
ability to work - all I have to do is avoid CTRL-S and use FileSaveAs
instead. That is irritating, but it certainly is not as horrific as
yesterday, when I thought that the whole thing was gone.
Thanks again Jeff and Suzanne for your help.
Was this site down for a while today? I could not get back in for a period
during the middle of the day PST and wonder if it was a glitch on our side or
the MS stie. Let me know if you know.
G
Guest
In my current case, the only document that is saved is the temporary. The
document with the file name I assigned is not there, and the temp is in the
Windows Temp directory, not the default document directory. In addition, the
banner name of the file changes when CTRL-S is used to save, namely to the
WRL temp file name. No abnormal termination is involved.
document with the file name I assigned is not there, and the temp is in the
Windows Temp directory, not the default document directory. In addition, the
banner name of the file changes when CTRL-S is used to save, namely to the
WRL temp file name. No abnormal termination is involved.
G
Guest
I will try safe mode tomorrow and report back. i just noticed that there is a
similar post by Rdoughton reply by Cindy M 1/21/2005 and 1/262005 this forum.
Sounds pretty much like the same problem as mine, or very similar.
similar post by Rdoughton reply by Cindy M 1/21/2005 and 1/262005 this forum.
Sounds pretty much like the same problem as mine, or very similar.
J
Jay Freedman
Hi John,
Just in case you missed the distinction, I suggested starting *Word* in safe
mode, and Cindy suggested starting *Windows* in safe mode. Both are
legitimate troubleshooting methods, but they're initiated differently and
have different effects.
Word's safe mode is started, as I said, by holding Ctrl while launching
Word. The effect is to prevent Word from loading any add-ins or global
templates, and preventing any macros from running at startup. That will
eliminate any problems from those sources, but not anything truly external
to Word -- such as a program that intercepts disk writes and redirects
them. I think a source like that is unlikely, because it would probably
affect all programs and not just Word.
The Windows safe mode is entered by pressing F8 while Windows is starting up
after a reboot. It limits the kinds of device drivers and startup programs
that load. For a description of what it does, go to Start > Help and enter
'safe mode' in the index. You would probably want to choose 'Safe Mode with
Networking' so you can still see your server.
One other thing: In your reply to Suzanne you mentioned having Norton
AntiVirus. If that's the standard version and not the corporate version, it
may have a plug-in for Office. That plug-in is known to cause problems in
Word -- although not usually the kind you're seeing -- so it's worth
disabling it if it's there. See http://support.microsoft.com/?kbid=329820
for instructions.
Just in case you missed the distinction, I suggested starting *Word* in safe
mode, and Cindy suggested starting *Windows* in safe mode. Both are
legitimate troubleshooting methods, but they're initiated differently and
have different effects.
Word's safe mode is started, as I said, by holding Ctrl while launching
Word. The effect is to prevent Word from loading any add-ins or global
templates, and preventing any macros from running at startup. That will
eliminate any problems from those sources, but not anything truly external
to Word -- such as a program that intercepts disk writes and redirects
them. I think a source like that is unlikely, because it would probably
affect all programs and not just Word.
The Windows safe mode is entered by pressing F8 while Windows is starting up
after a reboot. It limits the kinds of device drivers and startup programs
that load. For a description of what it does, go to Start > Help and enter
'safe mode' in the index. You would probably want to choose 'Safe Mode with
Networking' so you can still see your server.
One other thing: In your reply to Suzanne you mentioned having Norton
AntiVirus. If that's the standard version and not the corporate version, it
may have a plug-in for Office. That plug-in is known to cause problems in
Word -- although not usually the kind you're seeing -- so it's worth
disabling it if it's there. See http://support.microsoft.com/?kbid=329820
for instructions.
Ask a Question
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.