worm virus

[Guest]

i have a packard bell laptop which is about 2.5 years old and has windows XP
home pre loaded i have got infected by 3 worm viruses w32 spybot worm ,
w32spybot worm KHC and trojan dropper. in an attempt to remove i decided to
use the pc restore disk to restore all setting to factory settings however i
have now done this twice and still appear to have the viruses is this normal
or am i doing something wrong.

 

[Guest]

If you are then putting back files that you copied or backed up, the trojan
or virus may well have been reintroduced into the system(they could have been
'backed up' just like the good stuff!). I think you should be able to scan
the back ups, if indeed that is the problem. Good luck!

 

[Guest]

thanks for that but i am not reinstalling copied files, i wondered if they
were in hidden section of the hard drive, as the day and date stay correct.

 

[lvee]

restoring the disk to factory settings does not have anything to do with the
correction of the problem. You still have all the registry entries for
those worms, etc. Setting factory default does not remove those.
Read the worm removal instructions, turn off system restore, then proceed
with the removal. When everything is okay, turn system restore back on.
Make sure all of your programs, spybot, etc, are up to date. You should
also use SpyWare Blaster, Ad-Aware SE, and a firewall.

You can get free version of the programs you don't already have at this well
trusted site.
http://majorgeeks.com/downloads31.html

 

[gls858]

i have a packard bell laptop which is about 2.5 years old and has windows XP
home pre loaded i have got infected by 3 worm viruses w32 spybot worm ,
w32spybot worm KHC and trojan dropper. in an attempt to remove i decided to
use the pc restore disk to restore all setting to factory settings however i
have now done this twice and still appear to have the viruses is this normal
or am i doing something wrong.

Are you running anti virus software? Is it up to date? Firewall?
If you are connecting to the net before you have your anti virus
running you will be re-infected within minutes.

gls858