WORKS setup encounters errors

[Guest]

I went to your FAQ and did everything suggested when setup encountered
problem during installation. Says might have something running in
background. I exited all spy and virus software, firewall, even did config
and made it only loads specifics at startup. I also went to the task manager
and looked in processes and a number of things running but I do not know
which I should close I tried a few and said might result in errors and upset
the system.

In task manager no application was running. This is becoming a nuisance to
try to install the works package. I am running XP.

Would appreciate some help.

Thank you.

Mary C. Lydon

 

[Keith AH]

What is the error message you are getting

 

[Malke]

I went to your FAQ and did everything suggested when setup encountered
problem during installation. Says might have something running in
background. I exited all spy and virus software, firewall, even did
config
and made it only loads specifics at startup. I also went to the task
manager and looked in processes and a number of things running but I
do not know
which I should close I tried a few and said might result in errors
and upset the system.

In task manager no application was running. This is becoming a
nuisance to
try to install the works package. I am running XP.

Went to what FAQ? This isn't Microsoft you're talking to. This is a
public newsgroup hosted on Microsoft servers and most of the people who
help here are volunteers and do not work for Microsoft.

If you are having a problem installing the MS Works program, then post
to a newsgroup dealing specifically with Works. This newsgroup is for
the XP operating system. Here is a list of all the Microsoft newsgroups
so you can find one for MS Works:

http://aumha.org/nntp.htm

When you post to the Works newsgroup, make sure you include details
about your computer, what you have done, and the text of any error
messages.

Malke

 

[Guest]

It says "setup encountered a problem during installation. You might have to
a virus scanner or other pieces of software running in background>''
Thanks.

Mary C.