Word Wont Start

[Guest]

Word wont start - I just get the splash screen and an empty Word frame and I
am forced to close Word. It was working OK.

Are there any Startup Options for Word in Office 2000?

 

[garfield-n-odie]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm .

 

[Guest]

"Garfield",

I eventualy found Normal.dot and deleted it, I also deleted the Registry
Data key as detailed and looked for (but did not find) and corrupted
templates, but nothing worked.

Is there anything else that you can suggest?

Thanks.

 

[Suzanne S. Barnhill]

Did you investigate the printer driver?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

I'm a home user with only a local printer. Just to recap, Word 2000 opens
only as far as the splash screen on a blank Word background and then locks
up. Running under XP Pro with the latest updates (as is Office 2000).

winword.exe /a runs OK - but I can't save any configurations.

Any further suggestions?

 

[Suzanne S. Barnhill]

Did you delete and reinstall the printer?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Suzanne,

I deleted the printer from the Printers and Faxes and that made no
difference (after rebooting). I have been using this version of Office
extensively for some years, so I don't want to uninstall Word (or Office!)
unless I have too.

Does anyone know what sequence Word is going through while the splash screen
is displayed, that might help in working out the problem? Office 2000 SP-3
was installed recently and I suspect that Word has not worked since that was
installed.

Thanks for your suggestions.

 

[Suzanne S. Barnhill]

If you are now trying to operate without any default printer, then that
alone would cause the problem.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

I looked over that article, and as far as I know, I have not created an
administrative installation. This is a standard install on my home PC.
Also, I have found that I can open existing documents just fine, but any time
I try to create any type of new doc in Word, it hangs.

The program doesn't quit, it just stalls and becomes non-responsive.

Would the article you suggested still apply?

 

[Graham Mayor]

In that case - checkout
http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
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Graham Mayor - Word MVP

My web site www.gmayor.com

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