Word Unexpectedly Closes

[jbuenger]

I have Office XP; Word 2003
When working in a document, Word continually displays the message "Microsoft
Office Word has encountered a problem and needs to close. We are sorry for
the inconvenience." The screen then freezes until I manually close out of
word.

I've followed the directions in
http://www.gmayor.com/what_to_do_when_word_crashes.htm, but the problem
reoccurs.

Ideas?

 

[Graham Mayor]

Did you also checkout
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm which covers
all the common causes of Word crashes?

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Jnet]

Yes. I checked out
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm and did
everything suggested except deleting the datakey as that didn't seem like it
would fix the problem. Ideas?

 

[Graham Mayor]

A corrupt data key in the registry can cause crashes, which is why it is
included in the article.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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