Word: The document 'Filename' caused a serious error the last time ...

S

sam.joseph74

Upon opening some previously created Word 2003 documents, users on ou
network are receiving the message:

The document 'Filename' caused a serious error the last time it wa
opened. Would you like to continue opening it? At which point th
document can not be opened and the user is presented with the option t
pull available unformatted text from the <ocument.

... or ...

Word stops responding completely and you have to end-task on Word.

Searching Microsoft will tell that you can remove the documents i
question from the disabled list in Word. Indeed you can, but thi
simply removes that warning and the problem with the files continues t
exist.

It may be worth noting that of all the files that have encountered thi
have been either a file that mail-merges with Excel or have tables i
them.

I believe that this issue was caused by a recent Microsoft patc
(either XP or Office). I have a laptop that was off of our network fo
6 months and thus has not received Microsoft updates during that time
This machine is able to open all of these documents with no problem
That being said -- I have uninstalled the recent patches that went ou
on 5/8, and the documents are still not able to be opened.

Ideas
 

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