Word Program Malfunctioning

[Chris B.]

Using XP on my notebook computer, Word is balking, self-
selecting pull-down menus, and typing text ("the the the,
but but but"). Do I need to uninstall and reinstall
Word? If so, how do I do it?

 

[Jim Macklin]

You need to run a virus scan and clean the dirt out of the
sticky keys on the keyboard.



message | Using XP on my notebook computer, Word is balking, self-
| selecting pull-down menus, and typing text ("the the the,
| but but but"). Do I need to uninstall and reinstall
| Word? If so, how do I do it?

 

[Malke]

Using XP on my notebook computer, Word is balking, self-
selecting pull-down menus, and typing text ("the the the,
but but but"). Do I need to uninstall and reinstall
Word? If so, how do I do it?

With Word closed, delete "normal.dot". When you reopen Word, it will
recreate this file. Did that solve your problem? If not, repost in a MS
Office newsgroup. Here is a link to a listing of MS newsgroups:

http://aumha.org/nntp.htm

Malke

 

[Chris B.]

Thanks for the response. I have already run a virus
scan, and I have all but ruled out the keyboard (the
keyboard works fine for browser/web-based applications;
I'm only having problems with client-based applications
such as Word, Excel, Outlook Express and PowerPoint).

 

[Rob Schneider]

Using XP on my notebook computer, Word is balking, self-
selecting pull-down menus, and typing text ("the the the,
but but but"). Do I need to uninstall and reinstall
Word? If so, how do I do it?

Is speech recognition turned on?

 

[Chris B.]

Bingo! I turned it off, and I have not experienced any
of the problems that I had previously. Many thanks for
your help.