Word is Word is bad in XP?

[Ron Patterson]

I have a new computer running XP. I have been 2 days now trying to get
either Word / Excel 97 or Word / Excel 2000 to run in XP. The 97 version
has so many little quirks I know it is not working right. When you go to
Format\Fonts for example, only the first letter of the font name will
display. Same with the size - select a 12 point and it w show '1'. This
is just and example.

The 2000 version opens and then shuts down with some long message about
sending a report to Microsoft.

Am I the only one w these problems? Solutions? If I was assured Office XP
Standard would work I would buy it but suspect the problem is deeper than
that.

AliBaba
Blue Master

 

[Klaus Linke]

I have a new computer running XP. I have been 2 days now trying
to get either Word / Excel 97 or Word / Excel 2000 to run in XP.
The 97 version has so many little quirks I know it is not working right.
When you go to Format\Fonts for example, only the first letter of the
font name will display. Same with the size - select a 12 point and it
w show '1'. This is just and example.

The 2000 version opens and then shuts down with some long message
about sending a report to Microsoft.

Am I the only one w these problems? Solutions? If I was assured
Office XP Standard would work I would buy it but suspect the problem
is deeper than that.

AliBaba
Blue Master

Hi Ron,

http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm should give
you some ideas for trouble-shooting.

Don't know what the cause for the problems with the Word97 menus is...
perhaps you might check if an updated graphics driver fixes it? It somehow
sounds familiar, but a quick search in the MS Knowledge Base didn't turn up
anything :-(

Regards,
Klaus