Word help

  • Thread starter Thread starter Nick
  • Start date Start date
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Nick

I am making no progress with my problem concerning Word help.

The main menu for help appears after pressing F1, but when I double click on
an item, a black box appears arround the item, the circle starts revolving
and nothing else happens.

If I then click again on the item, '(Not responding)' appears at the top
after Help, the menu goes faint, and I can only proceed by exiting.

This fault also exists in PowerPoint and One Note, but help is working OK in
Excel.

Please can someone help.
 
I have uninstalled Office and reinstalled it with no change in the problem.
If this is not what you mean by 'repairing' could you please explain. Many
thanks.
 
Uninstalling and reinstalling doesn't really change anything. In Word 2003,
use Help | Detect and Repair. In Word 2007, Office Button | Word Options |
Resources | run Microsoft Office Diagnostics.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
 
Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but
Help still is 'Not responding' I would be most grateful for any other ideas
to get it going.
 
This seems to be an impossible problem to search for (as you've no doubt
found) since all combinations of "Help" and "not responding," "unavailable,"
"not working," etc., just send you to places to get help when the
application is not responding. The only advice I've found is to uninstall
and reinstall, which clearly doesn't help.

I wonder if you could get better help here if you would post in the
word.application.errors newsgroup, which has less traffic and is frequented
by people more knowledgeable about troubleshooting, well, application
errors.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

Nick said:
Thank you, I have Word 2007 and Diagnostics found no problems anywhere! -
but
Help still is 'Not responding' I would be most grateful for any other
ideas
to get it going.
Click to expand...
 
He should be aware, though, that even when his Word2007 Help is
working perfectly, it won't give him much help. (See many threads
mentioning how Help has deteriorated over the years.)
 
Too true! Although, if you enable online Help, there are many more options.
The problem is that they're not succinct, easy-to-read Help topics; instead,
they're often narrated tutorials with practice files to download.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

He should be aware, though, that even when his Word2007 Help is
working perfectly, it won't give him much help. (See many threads
mentioning how Help has deteriorated over the years.)
 
And some topics are nowhere to be found, even if you connect to Office
online. In particular, certain topics on field codes seem to be lost
forever. :-(

Fortunately, the Field Options dialog box gives you brief descriptions of
fields and their switches.
 
They were fully(?) documented in the Appendix to the MANUAL that CAME
WITH MacWord 5.0. That was where I learned to do useful things like
strikeover and adjust position.
 
They're fully documented in Word 2003 Help, too (which is what those
assistance files are). FWIW, I have the manuals for Word for Windows 2.0 and
Word 6.0, and, although the manuals are very exhaustive (and it's always
interesting to see how old many of the "new" features are), most of the
"advanced" topics just refer the user to the online Help.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

They were fully(?) documented in the Appendix to the MANUAL that CAME
WITH MacWord 5.0. That was where I learned to do useful things like
strikeover and adjust position.
 
But since that article is for Word *2003*, the new fields introduced in Word
2007 won't be included, of course.

--
Stefan Blom
Microsoft Word MVP



Suzanne S. Barnhill said:
Actually, the field codes are fully documented at
http://office.microsoft.com/en-us/word/CH061047231033.aspx (switches at
http://office.microsoft.com/en-us/word/CH061047321033.aspx). But you won't
get there from Help.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
Click to expand...
 
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