Word could not be found

[Guest]

I am using a product that can send its information to Word. Right now, it is
not working. I tried changing the name from WINWORD to MS Word. When I used
the program that sends its information to Word, the MS Office installer
popped up. So, my thinking is that Word is blocking the program. Is there a
way to get around this?

 

[Guest]

I am using a product that can send its information to Word. Right now, it is
not working. I tried changing the name from WINWORD to MS Word. When I used
the program that sends its information to Word, the MS Office installer
popped up. So, my thinking is that Word is blocking the program. Is there a
way to get around this?

What product are you using and what version of Word do you have?

 

[Guest]

It is a billing program and I have Word 2003.

 

[JoAnn Paules [MSFT MVP]]

Have you talked to the tech support staff of the billing program in case
it's a known issue?

 

[Guest]

Of course I have, which is why I came here.

Have you talked to the tech support staff of the billing program in case
it's a known issue?

--

JoAnn Paules
MVP Microsoft [Publisher]

It is a billing program and I have Word 2003.

 

[JoAnn Paules [MSFT MVP]]

And it sounds as if they said, "There's nothing wrong with our software.
It's a Word problem." How close did I get?

--

JoAnn Paules
MVP Microsoft [Publisher]

Of course I have, which is why I came here.

Have you talked to the tech support staff of the billing program in case
it's a known issue?

--

JoAnn Paules
MVP Microsoft [Publisher]

It is a billing program and I have Word 2003.

 

[Graham Mayor]

If Word otherwise works normally, it seems likely that the add-in provided
by the anonymous billing program was intended for an earlier version of Word
and is incompatible with Word 2003 or possibly installed in the wrong
start-up folder. The correct startup folder is defined at tools > options >
file locations > startup.


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Graham Mayor - Word MVP

My web site www.gmayor.com

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Of course I have, which is why I came here.

Have you talked to the tech support staff of the billing program in
case it's a known issue?

--

JoAnn Paules
MVP Microsoft [Publisher]

It is a billing program and I have Word 2003.