Word 2007 won't hi-light text /can't get to solution in "WORD OPTI

[Guest]

I have been digging deep into many discussions on this problem and it seems I
am not the only one experiencing it. However, two potential solutions I have
seen both require me to go to Word Options and then go to other than the
default "popular". HOwever, "Popular" is the only one that opens. How do I
get to either Add-ins or Trust Center since I can't get there the
conventional way.

 

[Graham Mayor]

If you cannot access all the options, the probability is that the data key
in the registry is corrupt.
Locate and delete the following registry key (with Word closed)
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
Then restart Word which will rebuild the key to defaults.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

Excuse my ignorance, but how do I get to the registry and locate the key you
suggested? By the way, thank you for the response. I really appreicate it.

Betty

 

[Guest]

Sorry to have asked the last question as I just found my way to the registry
and your solution worked like magic! Can't thank you enough!

Betty