Word 2007 help fails

  • Thread starter Thread starter wfhoa
  • Start date Start date
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wfhoa

Word 2007 help fails with a dialog box indicating "The setup controller has
encountered a problem during install. Please review the log files for further
information on the error." followed by another error dialog box indicating
"CLView can't display help. CLView cannot install the necessary files due to
Windows Installer error 33. The process cannot access the file because
another process has locked a portion of the file." followed by another dialog
indicating "There are no help topics that match your request.".
 
Same problem
When I click the help button it displays this error message:

The setup controller has encountered a problem during install. Please review
the log files for further information on the error.

When I press ok to exit out of the error, it then displays this:

CLView can't display Help.
CLView cannot install the necessary files due to Windows installer error 33.
The process cannot access the file because another process has locked a
portion of the file.
 
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