Hello-
Based on the wording of your post, I get the impression that you may not
have accomplished what you thought when you "reset your toolbars".
If you went to the Customize dialog box ad used the 'Reset menu and toolbar
usage data' button that won't do the trick. Or, if you went to the Toolbars
page and just clicked the 'Reset...' button that wouldn't do it either,
although that is where you want to be. If you didn't before, go back to the
Toolbars page of the Customize dialog box and click on the NAME of the
toolbar you want to reset (in this case, 'Menu Bar') to highlight it, _then_
click reset.
If that is what you did, or if it doesn't fix the problem when you do it
this way, go back into Customize, drag the File menu to the middle of your
window (anywhere away from the Menu bar or another toolbar). Then go to the
Commands page, select 'Built-in Menus' from the left column and drag File
from the right column to where it should be on the Menu Bar.
HTH |:>)