Won't Shutdown

[GrampyWraith]

Why doesn't Outlook 2000 shut down when I click on EXIT. I
have tried everything I can think of but it won't shut
down. I have to open task manager and stop the task. I
have SP-3 installed. Thanks in advance for ANY help.

 

[Milly Staples [MVP - Outlook]]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, GrampyWraith asked:

| Why doesn't Outlook 2000 shut down when I click on EXIT. I
| have tried everything I can think of but it won't shut
| down. I have to open task manager and stop the task. I
| have SP-3 installed. Thanks in advance for ANY help.

 

[Nicola]

Hi,

I have checked everything in the list below to see why I have some
users who can't shut outlook 2000 down and they have nothing in the
list below.

Does anyone have any ideas what else I can check. It is only affecting
3-4 users, they don't have fax software, pdas or anything else I can
see..what else could it be..

Any help would be greatly appreciated...

Thanks
Nicola