D
Dave
Hello all,
I bought 2003 thinking from the advertising and Microsoft
website that business contact manager would offer me the
same simple contact management capabilities found in ACT
since 1995. Anyway, after looading I learn that there are
now two contact databases, no make that 3 if you count
accounts, resulting in non-compability issues for syncing
with other devices and software, assuming you bought to
use BCM.
Anyway, after dragging and copying contacts to new
business contacts directory, I receive an error that you
are only allowed 50 categories and furthermore, I find
that the program has changed or added categories to
contacts. I next spend 3 days parring down to <40
categories but still receive same error. I then decide to
give up and return to old Outlook contact database and
face the fact that I just wasted money on this upgrade
(plus valuable time!). Truth be told, BCM was just a half-
hearted, half-thought attempt at including consumer /
small biz level CRM in Outlook.
Well, after dragging BCM contacts back to Outlook
contacts, I now receive the error stating that I cannot
sort by category. It looks like the category field is
wrecked and unfixable. I searched newsgroup and knowledge
database for answers and ran detect and repair without
luck.
If anyone knows a fix then please provide it. I just want
to go back to my standard Outlook contact use (not BCM,
which sucks!!!) or even roll-back to Outlook 2002 as
Outlook 2003 is also trying to force me to upgrade my
Adobe Acrobat which I do not want to do.
If you can supply any help then I would appreciate. I am
not even sure how I can recover as the original backup was
from previous version and I failed to backup after program
loaded itself. Also, if you know of anyone who wants
Office Professional 2003 then please let me know. I'll
sell it cheap. It is only 4 days old and full version.
Best,
Dave
I bought 2003 thinking from the advertising and Microsoft
website that business contact manager would offer me the
same simple contact management capabilities found in ACT
since 1995. Anyway, after looading I learn that there are
now two contact databases, no make that 3 if you count
accounts, resulting in non-compability issues for syncing
with other devices and software, assuming you bought to
use BCM.
Anyway, after dragging and copying contacts to new
business contacts directory, I receive an error that you
are only allowed 50 categories and furthermore, I find
that the program has changed or added categories to
contacts. I next spend 3 days parring down to <40
categories but still receive same error. I then decide to
give up and return to old Outlook contact database and
face the fact that I just wasted money on this upgrade
(plus valuable time!). Truth be told, BCM was just a half-
hearted, half-thought attempt at including consumer /
small biz level CRM in Outlook.
Well, after dragging BCM contacts back to Outlook
contacts, I now receive the error stating that I cannot
sort by category. It looks like the category field is
wrecked and unfixable. I searched newsgroup and knowledge
database for answers and ran detect and repair without
luck.
If anyone knows a fix then please provide it. I just want
to go back to my standard Outlook contact use (not BCM,
which sucks!!!) or even roll-back to Outlook 2002 as
Outlook 2003 is also trying to force me to upgrade my
Adobe Acrobat which I do not want to do.
If you can supply any help then I would appreciate. I am
not even sure how I can recover as the original backup was
from previous version and I failed to backup after program
loaded itself. Also, if you know of anyone who wants
Office Professional 2003 then please let me know. I'll
sell it cheap. It is only 4 days old and full version.
Best,
Dave