Wireless USB modem for broadband access problems

N

nettie

I have Windows XP SP2 and recently installed a Verizon Broadband wireless USB
modem on my desktop pc (it's a Dell). It won't boot up if the modem's
connected, even after changing the boot sequence and if I connect the modem
once my desktop screen comes up, Windows crashes. I have to connect the
modem as Windows is loading. I've already uninstalled and reinstalled the
modem software twice with no luck. It's more of a nuissance than anything
else. I have no problems connecting to the internet or surfing for that
matter, the only thing I noticed is when I doubleclick on VZAccess MGR to
launch the program, I get 2 computer icons in my desktop tray with red x's on
them. I did post this same problem under wireless issues, probably by
mistake since this seems to be a conflict with my pc wanting to still boot
off of the modem. Any suggestions would be extremely appreciated!
 
P

Paul

nettie said:
I have Windows XP SP2 and recently installed a Verizon Broadband wireless USB
modem on my desktop pc (it's a Dell). It won't boot up if the modem's
connected, even after changing the boot sequence and if I connect the modem
once my desktop screen comes up, Windows crashes. I have to connect the
modem as Windows is loading. I've already uninstalled and reinstalled the
modem software twice with no luck. It's more of a nuissance than anything
else. I have no problems connecting to the internet or surfing for that
matter, the only thing I noticed is when I doubleclick on VZAccess MGR to
launch the program, I get 2 computer icons in my desktop tray with red x's on
them. I did post this same problem under wireless issues, probably by
mistake since this seems to be a conflict with my pc wanting to still boot
off of the modem. Any suggestions would be extremely appreciated!

Visiting the verizonwireless.com site, I can see them offering a
UM150 device.

"UM150 USB Modem provides high–speed access on our 1x/EV–DO
network via VZAccess Manager. It is compatible with devices
that support a Type A USB port and comes equipped with a high–performance,
retractable antenna and a Y–shaped extension cable for added performance
and convenience. In addition, the UM150 serves as a mass storage device
with its built–in microSD memory slot (4GB+ capacity)."

I would say the microSD feature is the deal breaker, and I'd send
it back. There are enough problems with USB card readers, to not
want such a feature. Many BIOS try to boot off card readers, when
they are detected. In Windows, a USB card reader can also screw up
drive lettering.

I don't know how many alternatives they'll have to offer you.
They may have an Expresscard version of EVDO solution, and while
you can get an Expresscard bay for a PC, there will still be a few
details to getting this hooked up. I don't know if bus powering
such a device, over the USB cable, will provide enough power. If
there was a separate power cable, that might make me happier. I
only see a four pin header for an internal type USB cable.

http://www.newegg.com/Product/Product.aspx?Item=N82E16811990003

Expresscard slots in laptops, have two interfaces on them. There
is a single lane PCI Express (250MB/sec). There is also a USB2
connection (60MB/sec). A real Expresscard slot would also have
access to power, like 3.3V or maybe even other voltages. A
"fake" Expresscard slot would only have the USB signals, and
if bus powered (only power comes over USB cable), the limit
is 5V @ 500mA. If that little bay, had a disk drive power cable,
then there would be more power available, if it was needed. I
doubt the Verizon staff would know enough about their hardware,
to predict whether an adapter bay like that would work for sure.
(The Expresscard would have to rely on the USB pins only, and
not the real PCI Express lane.)

A PCI card for your desktop, would be a much nicer solution, and
it would not be saddled with any useless microSD slots. But I
doubt Verizon has an endless supply of form factors of hardware
solutions. If I was paying for a service like that, I'd ask for
a separate hardware box with an Ethernet interface on it - that
would likely mean less hassle.

When it comes to Internet services, I like products that don't
need any "Access Managers" or other cruft. I paid for a router
box, for example, just so I could dump my ISPs PPPOE software.
My computer is relatively unaware of where the service comes
from, and the connection looks like a connection to any other
LAN. I use a web browser, to configure the router when needed.

Paul
 
R

roj

Paul,
I have a Compaq Presario R3000 laptop which comes with the older
PCMCIA slot.
I have been thinking of getting an HSDPA card modem with adaptor to fit an
Option
Express unit, once I can find a suitable French supplier for the data SIM,
permitting 3GB
during a holiday visit next June.:
http://www.smartdevicesdirect.com/o...s-modem-card-option-express-hsupa-p-1837.html
Your comments about power for the EV-DO devices triggered alarm bells. Do
you know whether
I would hit similar problems?
Cheers and thanks for any advice/help.
roj
 
N

nettie

Thanks Paul! You've been the most helpful yet, even more so than Verizon
tech. They mentioned the micro sd could maybe be the problem, but that was
all they had to offer along with the comment that they'd never heard of such
a thing happening. They did say they have a straight usb modem, no memory
storage, which would've been nice to know when I purchased this stupid thing
at the wireless store. The salesman there didn't even offer a straight
modem, which is what I told him was all I needed! Do you think that the
straight modem WITHOUT memory capabilities would work and alleviate my
problem?
 
P

Paul

nettie said:
Thanks Paul! You've been the most helpful yet, even more so than Verizon
tech. They mentioned the micro sd could maybe be the problem, but that was
all they had to offer along with the comment that they'd never heard of such
a thing happening. They did say they have a straight usb modem, no memory
storage, which would've been nice to know when I purchased this stupid thing
at the wireless store. The salesman there didn't even offer a straight
modem, which is what I told him was all I needed! Do you think that the
straight modem WITHOUT memory capabilities would work and alleviate my
problem?

Yes. A straight modem is a better purchase.

There are a number of devices that suffer from the memory card problem.
For example, some people have printers, and want to know how they can solve
booting problems. They end up having to unplug the printer, so the memory
card slot doesn't screw up booting.

If you wanted to "live with" your problem, you can get a
USB switch, to avoid wear and tear on the USB connector.
There are various versions of these, and they don't all have
exactly the same feature set. Some apparently can be
switched in software. This particular one has a button on
top.

http://www.newegg.com/Product/Product.aspx?Item=N82E16817107510

I think, since the device is tied into a contract, I'd insist
on a properly functioning device. And a straight modem is all
that the job requires.

What you got, is like finding an ice cube maker on the side
of your new toaster :) Totally inappropriate on Verizon's part.

Paul
 
N

nettie

Paul - LOL!!! Thanks for that good laugh, I needed it with all the
aggrivation I've been going through. I'll just go back to Verizon and duke
it out with them. Like you said, I'm under contract with them and I'm still
within my 1st 30 days so they'll have to do something. I've had some other
people also checking into my modem issues and they'll be very interested to
hear the information you've given me.

Thanks again for your help!
Nettie
 

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