Wireless Keyboard help

[Guest]

Hi,

Just purchased the Microsoft Wireless Optical Desktop 2000, and the I can't
get the keyboard to work. When typing it just inputs random characters, or
nothing at all. I have installed all the vista drivers, and have followed all
the advice given on the support page (uninstalled and reinstalled numerous
times, checked old keyboard is uninstalled, confirmed with the mskey utility
that it IS inputting the incorrect data and checked that all drivers are up
to date). There are no wireless devices around that could be causing
interference.

I'm stumped - any suggestions?

Cheers!

 

[Guest]

urkT,

In Device Manager, try uninstalling the Keyboard and rebooting. The idea is
to have Windows reinstall everything when it reboots and to thus fix the
problem. Sometimes this approach works, but sometimes not, but worth a try.
Post back on results.

 

[Guest]

Thanks Freddy, but have tried that a couple of times to no avail!

 

[Guest]

urkT,

Maybe it's a USB related problem. Try this USB reliability fix:

http://www.microsoft.com/downloads/...90-1204-4F94-8EE1-063071797427&displaylang=en

Post back on results.

 

[Mike Hall - MVP]

Go to this website and do what it suggests..

http://jtsang.blogspot.com/2007/02/microsoft-hid-update-for-microsoft.html

Thanks Freddy, but have tried that a couple of times to no avail!

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Mike Hall - MVP]

Also, are you following the instructions in the supplied leaflet to the
letter? Ensure that you are, and if all else fails, take it back from whence
it was purchased and get it exchanged.

Go to this website and do what it suggests..

http://jtsang.blogspot.com/2007/02/microsoft-hid-update-for-microsoft.html



--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/