"...wiped out an entire month's worth of entries in calendar, and my address book"

[Sid9]

I got the following from my friend:

XP Home and Office 2000

"Outlook did a backup.

When it did it, it wiped out an entire month's worth of entries in calendar,
and my address book.

Upon restarting Outlook: I got:

"The location messages are delivered to has changed for this user profile.
To complete this operation, you may need to copy the contents of the old
Outlook folders to the new Outlook folders. For information about how to
complete the change of your mail delivery location, see Microsoft Outlook
help."

"Some of the shortcuts on the Outlook bar may no longer work. Do you want
Outlook to re-create your shortcuts? All documents you have created will be
removed. Yes Or No?"

I clicked no, and all calendar and contacts that I have added since the last
backup disappeared.

They appear to be irretrievable because I tried to open the backup file and
that was the same. "


I need two kinds of help.
1. To recover the data
2. To never have this happen again

 

[Milly Staples [MVP - Outlook]]

1. Look for any .pst files on the computer and open each one until you find
your data.
2. Some things are beyond the assistance of this group.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Sid9 <[email protected]> asked:
| I got the following from my friend:
|
| XP Home and Office 2000
|
| "Outlook did a backup.
|
| When it did it, it wiped out an entire month's worth of entries in
| calendar, and my address book.
|
| Upon restarting Outlook: I got:
|
| "The location messages are delivered to has changed for this user
| profile. To complete this operation, you may need to copy the
| contents of the old Outlook folders to the new Outlook folders. For
| information about how to complete the change of your mail delivery
| location, see Microsoft Outlook help."
|
| "Some of the shortcuts on the Outlook bar may no longer work. Do you
| want Outlook to re-create your shortcuts? All documents you have
| created will be removed. Yes Or No?"
|
| I clicked no, and all calendar and contacts that I have added since
| the last backup disappeared.
|
| They appear to be irretrievable because I tried to open the backup
| file and that was the same. "
|
|
| I need two kinds of help.
| 1. To recover the data
| 2. To never have this happen again

 

[Russ Valentine [MVP-Outlook]]

"Outlook did a backup?"
Explain what you mean. Therein will lie the answer to question number 2.
Outlook does not do backups.
Users do.

 

[Sid9, Liberal]

I'll have to ask him how he did it.

I use this:
http://tinyurl.com/oh4l

 

[Russ Valentine [MVP-Outlook]]

The safest and easiest way to back up Outlook data is simply to make a copy
of your PST file periodically.

 

[Sid9]

Is there something wrong with the MS add-in for OUTLOOK?

 

[Russ Valentine [MVP-Outlook]]

Not that I know of.
I just don't like statements like "Outlook did a backup," after which data
is lost. I trust no one to automate a process that is so simple to do
yourself.
--
Russ Valentine
[MVP-Outlook]

Is there something wrong with the MS add-in for OUTLOOK?

The safest and easiest way to back up Outlook data is simply to make
a copy of your PST file periodically.

I'll have to ask him how he did it.

I use this:
http://tinyurl.com/oh4l

Russ Valentine [MVP-Outlook] wrote:
"Outlook did a backup?"
Explain what you mean. Therein will lie the answer to question
number
2. Outlook does not do backups.
Users do.


I got the following from my friend:

XP Home and Office 2000

"Outlook did a backup.

When it did it, it wiped out an entire month's worth of entries in
calendar, and my address book.

Upon restarting Outlook: I got:

"The location messages are delivered to has changed for this user
profile. To complete this operation, you may need to copy the
contents of the old Outlook folders to the new Outlook folders. For
information about how to complete the change of your mail delivery
location, see Microsoft Outlook help."

"Some of the shortcuts on the Outlook bar may no longer work. Do
you want Outlook to re-create your shortcuts? All documents you
have created will be removed. Yes Or No?"

I clicked no, and all calendar and contacts that I have added since
the last backup disappeared.

They appear to be irretrievable because I tried to open the backup
file and that was the same. "


I need two kinds of help.
1. To recover the data
2. To never have this happen again

 

[Sid9, Liberal]

The MS addin makes backup both automatic and part of the menu system

Not that I know of.
I just don't like statements like "Outlook did a backup," after which
data is lost. I trust no one to automate a process that is so simple
to do yourself.

Is there something wrong with the MS add-in for OUTLOOK?

The safest and easiest way to back up Outlook data is simply to make
a copy of your PST file periodically.
I'll have to ask him how he did it.

I use this:
http://tinyurl.com/oh4l

Russ Valentine [MVP-Outlook] wrote:
"Outlook did a backup?"
Explain what you mean. Therein will lie the answer to question
number
2. Outlook does not do backups.
Users do.


I got the following from my friend:

XP Home and Office 2000

"Outlook did a backup.

When it did it, it wiped out an entire month's worth of entries
in calendar, and my address book.

Upon restarting Outlook: I got:

"The location messages are delivered to has changed for this
user profile. To complete this operation, you may need to copy
the contents of the old Outlook folders to the new Outlook
folders. For information about how to complete the change of
your mail delivery location, see Microsoft Outlook help."

"Some of the shortcuts on the Outlook bar may no longer work. Do
you want Outlook to re-create your shortcuts? All documents you
have created will be removed. Yes Or No?"

I clicked no, and all calendar and contacts that I have added
since the last backup disappeared.

They appear to be irretrievable because I tried to open the
backup file and that was the same. "


I need two kinds of help.
1. To recover the data
2. To never have this happen again

 

[Russ Valentine [MVP-Outlook]]

I know what it does. I'm interested in what "wiped out a month's worth of
information" for your user. PEBKAC?

--
Russ Valentine
[MVP-Outlook]

The MS addin makes backup both automatic and part of the menu system

Not that I know of.
I just don't like statements like "Outlook did a backup," after which
data is lost. I trust no one to automate a process that is so simple
to do yourself.

Is there something wrong with the MS add-in for OUTLOOK?

Russ Valentine [MVP-Outlook] wrote:
The safest and easiest way to back up Outlook data is simply to make
a copy of your PST file periodically.
I'll have to ask him how he did it.

I use this:
http://tinyurl.com/oh4l

Russ Valentine [MVP-Outlook] wrote:
"Outlook did a backup?"
Explain what you mean. Therein will lie the answer to question
number
2. Outlook does not do backups.
Users do.


I got the following from my friend:

XP Home and Office 2000

"Outlook did a backup.

When it did it, it wiped out an entire month's worth of entries
in calendar, and my address book.

Upon restarting Outlook: I got:

"The location messages are delivered to has changed for this
user profile. To complete this operation, you may need to copy
the contents of the old Outlook folders to the new Outlook
folders. For information about how to complete the change of
your mail delivery location, see Microsoft Outlook help."

"Some of the shortcuts on the Outlook bar may no longer work. Do
you want Outlook to re-create your shortcuts? All documents you
have created will be removed. Yes Or No?"

I clicked no, and all calendar and contacts that I have added
since the last backup disappeared.

They appear to be irretrievable because I tried to open the
backup file and that was the same. "


I need two kinds of help.
1. To recover the data
2. To never have this happen again

 

[Sid9, Liberal]

This is the message he got: and the information he gave me:

"The location messages are delivered to has changed for this
user profile. To complete this operation, you may need to copy
the contents of the old Outlook folders to the new Outlook
folders. For information about how to complete the change of
your mail delivery location, see Microsoft Outlook help."

"Some of the shortcuts on the Outlook bar may no longer work.
Do you want Outlook to re-create your shortcuts? All documents
you have created will be removed. Yes Or No?"

I clicked no, and all calendar and contacts that I have added
since the last backup disappeared."

I asked him to do a search for a name or a date that he believes
was lost using <search> <files or folders><containing text> to
identify any files that may still have the data.

I haven't received a reply yet...I am suspicious that he may be logged in as
a different user...

The informational message is not very clear to me or to him.
OUTLOOK's action deleting data is not understandable

I know what it does. I'm interested in what "wiped out a month's
worth of information" for your user. PEBKAC?

The MS addin makes backup both automatic and part of the menu system

Not that I know of.
I just don't like statements like "Outlook did a backup," after
which data is lost. I trust no one to automate a process that is so
simple to do yourself.
Is there something wrong with the MS add-in for OUTLOOK?

Russ Valentine [MVP-Outlook] wrote:
The safest and easiest way to back up Outlook data is simply to
make a copy of your PST file periodically.
I'll have to ask him how he did it.

I use this:
http://tinyurl.com/oh4l

Russ Valentine [MVP-Outlook] wrote:
"Outlook did a backup?"
Explain what you mean. Therein will lie the answer to question
number
2. Outlook does not do backups.
Users do.


I got the following from my friend:

XP Home and Office 2000

"Outlook did a backup.

When it did it, it wiped out an entire month's worth of entries
in calendar, and my address book.

Upon restarting Outlook: I got:

"The location messages are delivered to has changed for this
user profile. To complete this operation, you may need to copy
the contents of the old Outlook folders to the new Outlook
folders. For information about how to complete the change of
your mail delivery location, see Microsoft Outlook help."

"Some of the shortcuts on the Outlook bar may no longer work.
Do you want Outlook to re-create your shortcuts? All documents
you have created will be removed. Yes Or No?"

I clicked no, and all calendar and contacts that I have added
since the last backup disappeared.

They appear to be irretrievable because I tried to open the
backup file and that was the same. "


I need two kinds of help.
1. To recover the data
2. To never have this happen again

 

[Russ Valentine [MVP-Outlook]]

I am confident no data was deleted. Somehow, the user simply managed to
disconnect the Outlook profile from its default PST file and connected it to
another. That's what those messages indicate. The data still resides in the
original default PST.
--
Russ Valentine
[MVP-Outlook]

This is the message he got: and the information he gave me:

"The location messages are delivered to has changed for this
user profile. To complete this operation, you may need to copy
the contents of the old Outlook folders to the new Outlook
folders. For information about how to complete the change of
your mail delivery location, see Microsoft Outlook help."

"Some of the shortcuts on the Outlook bar may no longer work.
Do you want Outlook to re-create your shortcuts? All documents
you have created will be removed. Yes Or No?"

I clicked no, and all calendar and contacts that I have added
since the last backup disappeared."

I asked him to do a search for a name or a date that he believes
was lost using <search> <files or folders><containing text> to
identify any files that may still have the data.

I haven't received a reply yet...I am suspicious that he may be logged in as
a different user...

The informational message is not very clear to me or to him.
OUTLOOK's action deleting data is not understandable

I know what it does. I'm interested in what "wiped out a month's
worth of information" for your user. PEBKAC?

The MS addin makes backup both automatic and part of the menu system

Russ Valentine [MVP-Outlook] wrote:
Not that I know of.
I just don't like statements like "Outlook did a backup," after
which data is lost. I trust no one to automate a process that is so
simple to do yourself.
Is there something wrong with the MS add-in for OUTLOOK?

Russ Valentine [MVP-Outlook] wrote:
The safest and easiest way to back up Outlook data is simply to
make a copy of your PST file periodically.
I'll have to ask him how he did it.

I use this:
http://tinyurl.com/oh4l

Russ Valentine [MVP-Outlook] wrote:
"Outlook did a backup?"
Explain what you mean. Therein will lie the answer to question
number
2. Outlook does not do backups.
Users do.


I got the following from my friend:

XP Home and Office 2000

"Outlook did a backup.

When it did it, it wiped out an entire month's worth of entries
in calendar, and my address book.

Upon restarting Outlook: I got:

"The location messages are delivered to has changed for this
user profile. To complete this operation, you may need to copy
the contents of the old Outlook folders to the new Outlook
folders. For information about how to complete the change of
your mail delivery location, see Microsoft Outlook help."

"Some of the shortcuts on the Outlook bar may no longer work.
Do you want Outlook to re-create your shortcuts? All documents
you have created will be removed. Yes Or No?"

I clicked no, and all calendar and contacts that I have added
since the last backup disappeared.

They appear to be irretrievable because I tried to open the
backup file and that was the same. "


I need two kinds of help.
1. To recover the data
2. To never have this happen again