What I mean by wont come up all the way is I log in and it
will let me but when im in it stops.
Go into safe Mode and clean up your computer. There are many other
viruses besides Sasser, including some that give the same symptoms.
Using a tool to fix one particular virus will not solve your problems
if you have a different virus. You can try doing this:
1) Take the infected machine off the Internet and any lan immediately.
2) From a different, clean machine download Stinger (http:/
vil.nai.com/vil/stinger/) and run it in Safe Mode. Stinger is a limited
virus checker, but its advantage is that it is standalone and doesn't
need to be installed.
3) Hope that Stinger cleans up the machine enough to be able to
reinstall your av or install a new, current one. Update its definitions
and do a full scan.
4) Continue the cleaning process by removing any spyware with Spybot
Search & Destroy (
http://www.safer-networking.org) and Ad-aware
(
http://www.lavasoftusa.com). Be sure to update these programs before
running them. These programs are free, so run them both since they
complement each other. You may also want to run the latest CWShredder
from
http://www.spywareinfo.com/~merijn/index.html. Always read the
instructions before running a spyware removal tool. It is best to run
antivirus and spyware removal tools in Safe Mode.
5) After you've installed your full-featured av, updated its
definitions and run a full system scan.
6) Make sure you are running a firewall.
If you are unsuccessful or this is daunting, take the machine to a good
local repair shop (not a BestBuy or CompUSA type of store) and have
them fix it for you.
Malke
