Windows XP will not start-Please Help!

S

SeabeeMom

My daughters Gateway 1200 series laptop will not boot up
windows. Posted this message before but did not get an
answer. Reposting hoping someone can help.
Her laptop turns on goes to the Gateway logo, then the
Windows XP logo with the bar, then a blue page with alot
of white writing flips on and off sofast you cannot read
what it says then she gets a grey page with white writing
that says,
We apologize for the inconvenience, but windows did not
start successfully. A recent hardware or software change
may have caused this.
If your computer stopped responding, restarted unexpectly
or was automatically shut down to protect files and
folders, choose Last Known Good Configuration to revert to
the most recent settings that worked.
If a previous startup attempt was interrupted due to power
failure or because the power or reset button was pressed,
or if you aren't sure what caused this problem, choose
Start Windows Normally.
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration
Start Windows Normally
Tried first the Start Normally as there was no reason for
this to happen cause when she shut down 2 hours before it
was working fine. That setting didn't work, so tried other
choices. No luck. it is just stuck in this loop doing all
this over and over again. I bought this laptop used and
did not get a system restore kit. Is there anyway to break
this loop? I bought a Windows XP home edition at the store
and tried to put it on but it wouldn't work either, cause
couldn't stop this loop message. Do I need to take it to a
repair service? Any and all suggestions would be greatly
appreciated.
 
G

Geoff

This happened to me last week and no matter which reboot
setting I used it just kept going back to the same screen
you have mentioned I tried for 3 hours Oh dear.The only
thing was to open it up and look at the mother board.
Like mine if the little standing up condensers are
rounded at the top with brown staining and not nice and
flat and shinney it means that the motherboard has
failed. I had to get a new one and bingo up and running
like & better than new.
I hope this may help your problem. IBM replaced it for no
charge. My computer was only just over 2 years old
Cheers Geoff
 
G

Guest

I am having the exact same problem on an HP Pavillion
Notebook. I bought another copy of Windows XP Home Edition
because HP disks only allow for reformat and recover to
factory condition. The recovery console and the recover
installation will not run from the XP CD. You cannot boot
to Safe mode, C prompt etc. Everything I try gets you the
REGISTRY_ERROR STOP: 0x00000051. I tried running the
registry repair from boot disks and it says the registry is
repaired but it does not fix the problem. HP E-diagnostics
checks the computer out as 100% everthing is working OK. I
can't get help from Microsoft On-Line as I cannot get to
the Product ID because the computer won't run.
 

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