Windows XP will not shutdown,restart or log off

[Guest]

Hi, all
I am running Windows XP Proffesional. 1Ghz CPU, 384MB RAM. I have an ATI AGB
all wonder graphics card. When I try to shutdown, restart or log off the menu
pops up with options log off, restart, shutdown. When I choose one of the
options the menu disappears and it goes right back to the desktop. The only
way to shutdown,restart or log off is to manually power down. I made sure no
applications were running at the time. I am thinking its a program holding
it up but am not certain.

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web site:

http://aumha.org/win5/a/shtdwnxp.php

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

 

[Malke]

Hi, all
I am running Windows XP Proffesional. 1Ghz CPU, 384MB RAM. I have an
ATI AGB all wonder graphics card. When I try to shutdown, restart or
log off the menu pops up with options log off, restart, shutdown. When
I choose one of the options the menu disappears and it goes right back
to the desktop. The only way to shutdown,restart or log off is to
manually power down. I made sure no
applications were running at the time. I am thinking its a program
holding it up but am not certain.

Here is an excellent shutdown troubleshooter:
http://www.aumha.org/win5/a/shtdwnxp.htm

And something in one of this MS Knowledge Base Articles might help:
XP Restarts Unexpectedly or Restarts When You Shut Down the Computer -
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299

XP Restarts When You Try to Shut Down Your Computer -
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806

Malke