Windows XP updates in IE6


G

Guest

Has anyone experienced the following behavior with IE6?
Two PCs on same LAN, one newer then the other but both with XP SP2 and with
an ADSL connection. Automatic Updates works fine on both PCs. But the older
PC has trouble with manual Windows Updates in IE6 (Tools>Windows Updates), it
fails with the standard DNS error page at various points before getting to
selecting updates pages. Took the PC back to my office and it works fine on
my ADSL (differnet router and ADSL modem). The newer PC works fine in the
original office as well. Only the older PC has the problem.
Have disabled Norton IS, Windows and the ADSL firewalls. Have added MS
update sites to Trusted Sites List. Have tried different port on router
(haven't tried different Ethernet cable yet).
Any suggestions?
 
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E

Elmo

Ket said:
Has anyone experienced the following behavior with IE6?
Two PCs on same LAN, one newer than the other but both with XP SP2 and with
an ADSL connection. Automatic Updates works fine on both PCs. But the older
PC has trouble with manual Windows Updates in IE6 (Tools>Windows Updates), it
fails with the standard DNS error page at various points before getting to
selecting updates pages. Took the PC back to my office and it works fine on
my ADSL (different router and ADSL modem). The newer PC works fine in the
original office as well. Only the older PC has the problem.
Have disabled Norton IS, Windows and the ADSL firewalls. Have added MS
update sites to Trusted Sites List. Have tried different port on router
(haven't tried different Ethernet cable yet).
Any suggestions?

Just a thought.. When it fails, are there any red icons on the status
bar at the bottom of the browser window? If so, click the icon and
change the settings. This could be a security, or privacy (cookies) issue.
 
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M

MowGreen [MVP]

But the older
PC has trouble with manual Windows Updates in IE6 (Tools>Windows Updates), it
fails with the standard DNS error page at various points before getting to
selecting updates pages.

The WindowsUpdate.log will contain error codes indicating just what is
causing the issue.
Go to Start > Run > type in

%windir%\windowsupdate.log

Click OK. Then check for any error codes located towards the BOTTOM of
the log [the most recent entries] here:
http://support.microsoft.com/kb/938205

When you locate any, post them to the Windows Update newsgroup along
with the OS/SP level, etc:
http://www.microsoft.com/communitie...d45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
 

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