Windows xp sp3 affects system restore function

[Peter]

I just installed Windows xp sp3. But after the installation I found
out that Windows system restore function in
Accessories-> System Tools ->System Restore
does not work any more. I clicked on the icon but it ideos not load.
What is hapenning here because of sp3?

 

[windmap]

How to remove Windows XP Service Pack 3 from your computer(
950249) - Describes how to remove Windows XP Service Pack 3 (SP3) from your
computer.
http://support.microsoft.com/kb/950249/en-us

Steps to take before you install Windows XP Service Pack 3(950717)
Recommends steps to take before you install Windows XP Service Pack 3. Also
includes troubleshooting information.
http://support.microsoft.com/kb/950717/en-us

 

[Unknown]

Do a disk cleanup, and defrag then try system restore.

 

[PA Bear [MS MVP]]

Cannot reproduce here.

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

.. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

.. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

.. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

.. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

.. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3

 

[Peter]

Should I remove sp3, then set a checkpoint and then reinstall sp3?

 

[Gary S. Terhune]

This looks interesting...
http://www.smartcomputing.com/editorial/article.asp?article=articles/archive/r1101/23r01/23r01.asp

This might come in useful during your t-shooting:
http://support.microsoft.com/?scid=279736

When you try a manual start of SR, you might run into this issue:
http://support.microsoft.com/kb/841568

 

[PA Bear [MS MVP]]

A Restore Point will be created automatically shortly after you uninstall
SP3 and reboot...but there'd be no harm in creating one manually, Peter.

 

[windmap]

You dont have to set the restore point before install.Installer would
automatically set the restore point when you start the Sp3 installation
wizard.

 

[Peter]

On Tue, 29 Jul 2008 03:43:35 -0400, "PA Bear [MS MVP]"

I just uninstall sp3. Now, I found another problem.
The Accessories-> System Tools ->System Restore function still does
not work. I clicked on the icon but it does not load. It seems that it
may not be related to sp3. So, is it possible to reinstall the System
Restore function?

 

[Gary S. Terhune]

Did you review any of the topics I posted?

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

On Tue, 29 Jul 2008 03:43:35 -0400, "PA Bear [MS MVP]"

I just uninstall sp3. Now, I found another problem.
The Accessories-> System Tools ->System Restore function still does
not work. I clicked on the icon but it does not load. It seems that it
may not be related to sp3. So, is it possible to reinstall the System
Restore function?

A Restore Point will be created automatically shortly after you uninstall
SP3 and reboot...but there'd be no harm in creating one manually, Peter.

 

[Peter]

On Thu, 31 Jul 2008 10:13:25 -0700, "Gary S. Terhune" <none> wrote:

I tried them all already.

When I clicked on control panel -> system properties icon -> system
restore tab, an exception occured.

The system restore service was set to start automatically, but it did
not. I tried to start the start the system restore services manually.
but I got this message:

Could not start system restore service on local computer
error 3: The system cannot find the path specified.

I go to the folder windows/system32/restore and clicked on
windows/system32/restore/rstrui.exe
Again it did not load.

 

[PA Bear [MS MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

On Tue, 29 Jul 2008 03:43:35 -0400, "PA Bear [MS MVP]"

I just uninstall sp3. Now, I found another problem.
The Accessories-> System Tools ->System Restore function still does
not work. I clicked on the icon but it does not load. It seems that it
may not be related to sp3. So, is it possible to reinstall the System
Restore function?

A Restore Point will be created automatically shortly after you uninstall
SP3 and reboot...but there'd be no harm in creating one manually, Peter.

 

[Peter]

On Thu, 31 Jul 2008 10:13:25 -0700, "Gary S. Terhune" <none> wrote:

I tried them all already.

When I clicked on control panel -> system properties icon -> system
restore tab, an exception occured.

The system restore service was set to start automatically, but it did
not. I tried to start the start the system restore services manually.
but I got this message:

Could not start system restore service on local computer
error 3: The system cannot find the path specified.

I go to the folder windows/system32/restore and clicked on
windows/system32/restore/rstrui.exe
Again it did not load.