Windows XP shutdown

[Bill]

Since installing Windows XP I have experienced a number
of problems - latest is that when I try to shut down
windows I get a positive response to the effect that
windows is about to shut down - but it does not - it
freezes with even the mouse pointer fixed in stationary
position.
Troubleshooter tells me to use system restore and revert
to position before latest programs were installed - I am
reluctant as I have installed drivers for my scanner and
printer which took more than 80 minutes on a 56k modem
and do not want to lose them.

Can anyone help?

Bill Connor

 

[Nicholas]

WINDOWS XP SHUTDOWN & RESTART
TROUBLESHOOTING
(by James A. Eshelman, MS-MVP)
http://www.aumha.org/a/shtdwnxp.htm


--
Nicholas

----------------------------------------------------------------------


| Since installing Windows XP I have experienced a number
| of problems - latest is that when I try to shut down
| windows I get a positive response to the effect that
| windows is about to shut down - but it does not - it
| freezes with even the mouse pointer fixed in stationary
| position.
| Troubleshooter tells me to use system restore and revert
| to position before latest programs were installed - I am
| reluctant as I have installed drivers for my scanner and
| printer which took more than 80 minutes on a 56k modem
| and do not want to lose them.
|
| Can anyone help?
|
| Bill Connor