G
GregRo
I bought a Dell computer about 18 months ago. About 5 months ago lighting
struck nearby and my motherboard was dead. Since I could not wait for Dell to
send me a new motherboard, I went and bought a new one with the same chipset.
When I installed it, everything worked fine although I had to re-activate XP
(I ended up talking to someone (I can't remember if it was Microsoft or Dell)
who eventually helped me get it activated).
THe other day XP decided to continually reboot itself. THe only solution I
had was to re-install the OS since the repair function did not help. I was
not even able to enter in Safe mode. The problem I now have is that I cannot
re-activate XP. MS online re-activation says that I ahve the incorrect
product key (or something like that). Dell does not give me any option to get
software support. The MS telephone activation is now automated and gives me
the same error as the online version.
So, the question is: Since I basically have a Dell system with a new
motherboard, do I now need to buy a new version of XP? This sounds outrageous!
Help!
Did dell every send you a motherboard? If so, put that in.
Also,
You might try the key fix
http://www.angelfire.com/in4/computertips/key.html
Use the key on your machine.
The key fixed works for some and some it did not work for.
I thought Microsoft was supposed to answer the phone when calling in
for activation.
Greg Ro