Windows XP Problem

T

Tony

My operation system is Windows XP professional(SP2).
I can open all item in wondows.
Computer do not respone when i closed every opening item.
But mouse can move, and task manager can open.
I have only one resolve way to close explorer.exe process in task manager,
and create new explorer process in task manager.
Please help me.
Thanks
 
M

Malke

Tony said:
My operation system is Windows XP professional(SP2).
I can open all item in wondows.
Computer do not respone when i closed every opening item.
But mouse can move, and task manager can open.
I have only one resolve way to close explorer.exe process in task
manager, and create new explorer process in task manager.
Please help me.
Thanks

Not enough information to give you focused help. Start here:

The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

In your case, I would answer the Second Question first.

Malke
 

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