Windows XP Pro will not shut down

  • Thread starter Thread starter Doug
  • Start date Start date
D

Doug

I have Windows XP Pro on a Dell Dimension XPS B866.
Recently, I have noticed that selecting the Turn Off
Computer option within the Start menu actually performs a
restart instead of a shut down. I am not able to shut
down my computer now without physically powering it off.
Any suggestions?

Doug
 
Doug said:
I have Windows XP Pro on a Dell Dimension XPS B866.
Recently, I have noticed that selecting the Turn Off
Computer option within the Start menu actually performs a
restart instead of a shut down. I am not able to shut
down my computer now without physically powering it off.
Any suggestions?

Doug
Click to expand...

Something is refusing to shut down gracefully. Here's a link to an
excellent shutdown troubleshooter:

http://www.aumha.org/win5/a/shtdwnxp.htm

Malke
 

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