Windows XP Installer Problem

[Vaughn]

When I attempt to do an Office Update from the update
site, I get the following message:

Office Update is unable to check for updates Help

The Office Update site is unable to check for updates on
this computer. This may be happening because of one of
the following reasons:

You do not have administrative privileges for this
computer.

There is a network problem and the detection catalog used
by the Office Update site failed to download. Go back to
the Downloads home page and try running detection again.
Windows Installer patch files (.MSP files) from
previously applied Office updates are missing from the
\Windows\Installer hidden directory on your computer. MSP
files are stored on your computer after update
installation completes because they need to be referenced
for future update operations. If the files are missing
you will not be able to apply Office updates. You may
also be unable to uninstall Office products as a result
of the same problem. Please contact Microsoft Product
Support Services for assistance.

You installed Office updates in the past and then
upgraded from Windows Installer version 1.0 to Windows
Installer version 1.1. For more information see the KB
article Windows Installer May Prompt for Install Source
if Unavailable.

Anyone have any ideas?

Thanks in advance,

Vaughn ([email protected])

 

[Guest]

I have been experiencing the same problems. My general WindowsXP updates
work fine, but I can not update my Office XP at all. Even when I ordered the
Sevice Pack 3 disk it would not install but kept giving me a similar message
and i can not install any updates from the Office Update page. Did you ever
find a solutin to this?

Thanks in advance to anyone who can please help!

JW

 

[Guest]

I have same probs with the Office Update page for Office XP. If any one has
a fix or solution please help! Thanks.

JW