G
Guest
A customers system has xp home and acquired the hacktool.rootkit virus. I
installed her drive on a working system and removed the virus and infected
files. Putting the drive back in her tower and trying to access windows, it
will only go to the black screen right before entering windows where the
curser appears and it just will not go any further. I tried switching the
hard drive with a windows 98 system on it and it loads just fine. I tried
reinstalling xp but it only goes to the blamk screen and hangs just as it did
with the old operating system. Is it possible that the virus changed the
cmos of the motherboard or something else. Possibly the master boot record
was changed or ?????????.
I sure could use some ideas as I am baffled with this one.
Dave Giles
installed her drive on a working system and removed the virus and infected
files. Putting the drive back in her tower and trying to access windows, it
will only go to the black screen right before entering windows where the
curser appears and it just will not go any further. I tried switching the
hard drive with a windows 98 system on it and it loads just fine. I tried
reinstalling xp but it only goes to the blamk screen and hangs just as it did
with the old operating system. Is it possible that the virus changed the
cmos of the motherboard or something else. Possibly the master boot record
was changed or ?????????.
I sure could use some ideas as I am baffled with this one.
Dave Giles