Windows XP Home Service Pack 2 updates fail to install

[Guest]

Hi,

I have a couple of questions re windows XP.

1) Recently I re-installed windows xp v 5.1 Service pack 2 (after my PC shut
off due to a power failure windows kept trying to load in "safe mode" I do
have a surge protector which protected the PC though) and as a result
downloaded the windows updates. Trouble is when I try and install them they
error out on my PC. There are 72 of them!. Any ideas as to how to stop them
erroring out?

I turned off Norton AV in case that was the problem but still no luck.

2) When you re install windows is there a chance it can clean off all your
loaded programs / software? It did not do this but I understand this can
happen?

Regards

Blaine

 

[Shenan Stanley]

I have a couple of questions re windows XP.

1) Recently I re-installed windows xp v 5.1 Service pack 2 (after
my PC shut off due to a power failure windows kept trying to load
in "safe mode" I do have a surge protector which protected the PC
though) and as a result downloaded the windows updates. Trouble is
when I try and install them they error out on my PC. There are 72
of them!. Any ideas as to how to stop them erroring out?

I turned off Norton AV in case that was the problem but still no
luck.

2) When you re install windows is there a chance it can clean off
all your loaded programs / software? It did not do this but I
understand this can happen?

1) ...
Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
http://support.microsoft.com/kb/943144

Can't figure that out?

Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot will be needed.

- Download/Install Windows Update v3.

http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)

- Download/Install the 927891 patch.
http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B9-497E-8A89-404327772E5A

- Reboot.

- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.

- Come back and let us know how things went!

2) ...
A chance that it can format your drive and start clean? Not really 'a
chance' - but a choice during the installation of wiping the
drive(s)/partition(s) and cleanly installing the OS *IF* you have an actual
Windows XP installation media set and not some 'recovery' set from the
original equipment manufacturer.

 

[Guest]

Hi,

Thanks for the help I followed the following instructions from the Microsoft
link and it worked like a charm! I would never have foond this without your
help!

Reagrds

Blaine

Method 1: Register the Wups2.dll file in Windows
To register the Wups2.dll file in Windows, follow these steps:1. Stop the
Automatic Updates service. To do this, follow these steps:a. Click Start,
click Run, type cmd, and then click OK.
b. At the command prompt, type the following command, and then press ENTER:
net stop wuauserv

2. Register the Wups2.dll file. To do this, follow these steps:a. At the
command prompt, type the following command, and then press ENTER:
regsvr32 %windir%\system32\wups2.dll
Note For a computer that is running Windows XP Professional x64 Edition,
type the following command, and then press ENTER:
regsvr32 %windir%\syswow64\wups2.dll
b. Click OK on each verification message that you receive.

3. Start the Automatic Updates service. To do this, type the following
command at the command prompt, and then press ENTER:
net start wuauserv
4. Exit the command prompt. To do this type exit, and then press ENTER

 

[Guest]

Hi,

As a matter of interest option 2 from the Microsoft Website advised to
download one of the following: How does one know though which windows system
you have X86,X64 or Itanium based? I was not sure so I went with option 1 and
changed the Register the Wups2.dll file.

Would appreciate your advise on the option 2 question.

Regards

Blaine

Method 2: Download and install the Windows Update Agent
To resolve this problem, follow these steps: 1. Download the appropriate
version of the Windows Update Agent to a known location. To do this, visit
one of the following Web sites.
AgentWindows, x86-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe
(http://download.windowsupdate.com/w...one/7.0.6000.381/windowsupdateagent30-x86.exe)
Windows, x64-based systems
http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x64.exe
(http://download.windowsupdate.com/w...one/7.0.6000.381/windowsupdateagent30-x64.exe)
Windows, Itanium-based systems
http://download.windowsupdate.com/W...ne/7.0.6000.381/WindowsUpdateAgent30-ia64.exe
(http://download.windowsupdate.com/w...ne/7.0.6000.381/windowsupdateagent30-ia64.exe)
2. Click Start, click Run, click Browse, locate the file that you saved in
step 1, and then click Open.
3. Add the /wuforce switch to the end of the run command, and then click OK.
For example, the run command may appear as the following:
C:\WindowsUpdateAgent30-x86.exe"/wuforce
4. Click Run.
5. Follow the steps to complete the wizard

 

[Shenan Stanley]

As a matter of interest option 2 from the Microsoft Website advised
to download one of the following: How does one know though which
windows system you have X86,X64 or Itanium based? I was not sure so
I went with option 1 and changed the Register the Wups2.dll file.

Would appreciate your advise on the option 2 question.

If you don't know - you have a 99.99% chance of having x86 or 32 bit Windows
XP.

In order to get 64bit (x64) or Itanium, you would have to have the hardware
(no completely unheard of now - but you would have KNOWN a year ago if you
purchased 64bit hardware...) You likely have 32bit.

 

[Guest]

Hi,

Thanks, are you a Micosoft Employee?, you are very helpful.

Blaine

 

[Shenan Stanley]

Thanks, are you a Micosoft Employee?, you are very helpful.

You are welcome.

I am not employed by Microsoft in any capacity (not have I been).