Windows XP hangs

[Stevens]

I have a laptop running Windows XP Pro, SP2. It periodically just hangs and
you can't do anything. No mouse, no start button, no task manager. The only
thing you can do at that point is to power it down. I'm guessing that a stop
error is occuring. Isn't there a setting I can change so that when that
occurs a BSOD will come up and show me the error rather than just hanging?

Thank you.

 

[Mark L. Ferguson]

Hanging is a bit different from a stop error. You might find some entry in
the Event Viewer, but if you have default settings, the 'restart on error'
function would not 'hang', it would restart. It is likely you are seeing
some problem with corrupt files.

Some Windows Vista functions may not work, or Windows Vista may stop
responding:
http://support.microsoft.com/kb/929833

Internet Explorer stops responding, stops working, or restarts:
http://support.microsoft.com/gp/pc_ie_intro

 

[Stevens]

Thank you.
--
Mike Stevens

Hanging is a bit different from a stop error. You might find some entry in
the Event Viewer, but if you have default settings, the 'restart on error'
function would not 'hang', it would restart. It is likely you are seeing
some problem with corrupt files.

Some Windows Vista functions may not work, or Windows Vista may stop
responding:
http://support.microsoft.com/kb/929833

Internet Explorer stops responding, stops working, or restarts:
http://support.microsoft.com/gp/pc_ie_intro

 

[Ron Martell]

I have a laptop running Windows XP Pro, SP2. It periodically just hangs and
you can't do anything. No mouse, no start button, no task manager. The only
thing you can do at that point is to power it down. I'm guessing that a stop
error is occuring. Isn't there a setting I can change so that when that
occurs a BSOD will come up and show me the error rather than just hanging?

Thank you.

I would suspect that this is being caused by a hardware fault in a
major system component such as the CPU or Motherboard. It probably
requires a visit to a repair shop that handles that specific brand of
laptop.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Gerry]

Vista Mark?


--
~~~~


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Stevens]

I'll check into that. Thanks for your input.