Windows XP hangs on startup after the windows logo shows

[Guest]

HELP!!! My PC experienced a power outage and when it rebooted Windows XP SP2
OEM version boots to the Safe Mode screen but I am not able to boot from any
of the choices. If I select any of the choices the Boot.ini file loads
everything fine with the last file being Mup.sys and then blue screens with
this message, "Windows NT could not start because of a computer disk hardware
configuration problem." This system has been running fine for well over a
year and I've made no hardware changes or BIOS modifications. I have an ASUS
P5AD2-E Premium MoBo using the Intel 925EX chipset. I configured my system
using the Intel(R) Application Accelerator RAID Option ROM v4.5.0.6448 with 2
Seagate Barracuda drives in RAID 0. At boot the RAID controller shows the
RAID to be fine and I'm not getting any hardware failure notices during boot
at all. All the hardware posts look like they always did which makes me
think something went wrong in Windows XP SP2. I always run auto update and
had all the latest patches etc. Up-to-date Symantec Internet Security with
AV and firewall and 4 different spyware programs run daily. If I run the
Windows XP Recovery Console I cannot run Winnt32.exe /cmdcons and all I can
see is the C:\ root directory with nothing in it. It looks like a totally
blank C:\ drive. Chkdsk will not run saying there is a configuration problem
with the partition but I did not make any partition changes and I was not
installing anything or changing any hardware when my system crashed. Is
there any way I can recover the system? If not the system, any hope of
recovering my data from the RAID 0 drives?

 

[Gerry Cornell]

Can you provide a copy of the Stop Error Report?

Disable automatic restart on system failure. This should
help by allowing time to write down the STOP code properly.
Keep pressing the F8 key during StartUp and select option
- Disable automatic restart on system failure.

Do not re-enable automatic restart on system failure until
you have resolved the problem. Check for variants of the
Stop Error message.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

When I disable automatic restart I get this error message:
A problem has been detected and Windows has been shut down to prevent damage
to your computer. It then tells me to uninstall antivirus and some other
applications which is not possible since I can't boot the PC.
The stop code is this:
Stop: 0x00000024 (0x00190203, 0x867664E0, 0xC0000102, 0x00000000)

I'm able to use the Windows XP SP2 OEM CDROM disk using the F6 command to
load my RAID controller driver "iastor.sys" which is the "Intel(R) 82801GR/GH
SATA RAID Controller (Desktop ICH7R/DH)" and then enter the Recovery Console
which puts me at the C:\ prompt but the drive is empty. When I try to run
any of the chkdsk commands I get this error message, "The volume appears to
contain one or more unrecoverable problems." When I do a DIR command on the
partition I get error message, "There's no floppy disk or CD in the drive."
I'm able to do a DIR on the floppy drive and the drive with the WinXP CDROM
and see the files. If I try and run the Winnt32 /cmdcons command it says
command not found even if I change directories to the WinXT CDROM disk folder
I386 which is where Winnt32.exe is located. I did not create a Automated
System Recovery disk backup so this isn't an option forme.

I've also tried a floppy boot disk which gives me the same results as using
the hard drive. Unfortunately, I do not know if the BIOS.ini file is correct
for my RAID system. It's booting with
multi(0)disk(0)rdisk(0)partition(1)\Windows. I tried changing the multi(0)
to scsi(0) but that didn't get me anything.

My guess is that partition is somehow messed up but I don't know how to
check it or recover it if it is corrupt. I know changing my RAID volume with
distroy any hope of recovery so I'm not touching that area at all. One other
thing. I did try changing the BIOS settings to other RAID configurations and
they all tell me either I don't have that configuration or I get an error
message of some sort or another. This confirms for me that my BIOS settings
are correct. Another FYI, when I try to boot from Safe Mode it successrully
loads 41 files but stops at Mup.sys. It successfully loads files such as
ntoskrnl.exe, Hal.dll, ACPI.sys, PCI.sys, Mountmgr.sys, partmgr.sys,
atapi.sys, iaStor.sys, Si3114r.sys, SiWinAcc.sys, NTFS.sys, NDIS.sys, and
SiRemFil.sys.

I ordered a new SATA drive and it should be here tomorrow so I can try to
load WinXP into a different disk but I'm not sure this will help but I've
read some other posts where people seem to have some luck doing this. My
other line of thinking is that there is no way I'm going to create another
RAID configuration on this beast if I can't recover from this problem. I'll
do an install on a single drive and do disk imaging to back it up. That's my
last resort. I'd really like to recover if there is any way to do it.

 

[Gerry Cornell]

Have you read this article?
http://msdn.microsoft.com/library/d..._299217d6-98d1-4d1d-8068-883e89933845.xml.asp
if link broken try
http://snipurl.com/l6o7

You could run the drive manufacturer test utility.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Gerry Cornell]

Another thought
http://www.ubcd4win.com/

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~