Windows XP "Hang"

[Guest]

Help!

I have an M45-S331 that keeps locking up on me with no apparent reason and
at random times. I've tried using MSCONFIG to diagnose the problem, but
can't seem to find a combination that doesn't lockup.

Ironically, if I boot up in safe mode (with or with out networking) it never
locks up. However, when I boot with MSCONFIG using "diagnostic startup" it
still locks up. I'm trying to figure out how to isolate the difference
between a safe boot and MSCONFIG-Diagnostic startup boot. Can anyone help me
understand the difference in these two methods of booting. I think if I can
gain an understanding it will help me isolate the problem. I'm curious if it
has something to do with overheating, but not sure why it would overheat in
during a "regular" boot and not in safe mode.

I've run memory scans, everything seems fine. I've run a surface check on
the HD and no problems there. I've even reformatted the hard drive, reloaded
the recovery CD and it locked up the first time I booted up. I've tried it
with Wi-Fi on and off.

I can't seem to find any consistent pattern at all.

Any help will be greatly appreciated.

Thanks,

Lockup522

 

[Guest]

Help!

I have an M45-S331 that keeps locking up on me with no apparent reason and
at random times. I've tried using MSCONFIG to diagnose the problem, but
can't seem to find a combination that doesn't lockup.

Ironically, if I boot up in safe mode (with or with out networking) it never
locks up. However, when I boot with MSCONFIG using "diagnostic startup" it
still locks up. I'm trying to figure out how to isolate the difference
between a safe boot and MSCONFIG-Diagnostic startup boot. Can anyone help me
understand the difference in these two methods of booting. I think if I can
gain an understanding it will help me isolate the problem. I'm curious if it
has something to do with overheating, but not sure why it would overheat in
during a "regular" boot and not in safe mode.

I've run memory scans, everything seems fine. I've run a surface check on
the HD and no problems there. I've even reformatted the hard drive, reloaded
the recovery CD and it locked up the first time I booted up. I've tried it
with Wi-Fi on and off.

I can't seem to find any consistent pattern at all.

Any help will be greatly appreciated.

Thanks,

Lockup522

Dear Lockup522,

I am experiencing a similar lockup problem (intermittent, of course), and
like you, I need some advice as to how to approach finding it in an orderly
manner. If you receive a reply, please send me a copy, if possible.

Thanks,

W5HCS

 

[Malke]

Help!

I have an M45-S331 that keeps locking up on me with no apparent reason
and
at random times. I've tried using MSCONFIG to diagnose the problem,
but can't seem to find a combination that doesn't lockup.

Ironically, if I boot up in safe mode (with or with out networking) it
never
locks up. However, when I boot with MSCONFIG using "diagnostic
startup" it
still locks up. I'm trying to figure out how to isolate the
difference
between a safe boot and MSCONFIG-Diagnostic startup boot. Can anyone
help me
understand the difference in these two methods of booting. I think if
I can
gain an understanding it will help me isolate the problem. I'm
curious if it has something to do with overheating, but not sure why
it would overheat in during a "regular" boot and not in safe mode.

I've run memory scans, everything seems fine. I've run a surface
check on
the HD and no problems there. I've even reformatted the hard drive,
reloaded
the recovery CD and it locked up the first time I booted up. I've
tried it with Wi-Fi on and off.

The symptoms point to hardware failure. I would look at the video card
first. If this is a laptop, contact the laptop mftr.'s tech support. If
a desktop, uninstall the video card and swap it out for a known-working
one.

Here are general hardware troubleshooting steps:
http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting

Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Malke