Windows XP disc defective - requesting replacement

[Guest]

Hi,

As a beta tester of Microsoft Products, I was given a complimentary copy of
Windows XP.

I have since needed to reinstall Windows XP on the same computer. I have
already formatted the hard drive, so I can no longer give you the product ID,
although I can give you the key that came with the cd.

The problem is now that during setup, many files on the disc are no longer
readable, as the disc has become scratched.

Is there any way for a small fee, you can send me another Windows XP retail
disc as a replacement? I am certainly willing to provide you with my
non-working XP Retail disc along with the cd key that is tied to it.

Thank You.

-Todd

 

[Donald L McDaniel]

Hi,

As a beta tester of Microsoft Products, I was given a complimentary
copy of Windows XP.

I have since needed to reinstall Windows XP on the same computer. I
have already formatted the hard drive, so I can no longer give you
the product ID, although I can give you the key that came with the cd.

The problem is now that during setup, many files on the disc are no
longer readable, as the disc has become scratched.

Is there any way for a small fee, you can send me another Windows XP
retail disc as a replacement? I am certainly willing to provide you
with my non-working XP Retail disc along with the cd key that is tied
to it.

Thank You.

-Todd

This newsgroup is peer-support, not Microsoft Support. You have sent your
post to the wrong place. Call or email Microsoft Support instead of
posting here.

While a few Microsoft employees post here, they do so as private citizens.
You may or may not receive a response here, but its pretty doubtful.

 

[Patti MacLeod]

Hi Todd,

How to replace lost, broken, or missing Microsoft software or hardware
http://support.microsoft.com/default.aspx?scid=326246



Regards,

 

[Mike Hall \(MS-MVP\)]

Todd

As a beta tester of Microsoft products, I am surprised that you don't know
that this is a public newsgroup and not a hotline to Microsoft.. your
plaintiff cries will not be heard here.. however, if you visit this
website..

http://support.microsoft.com/default.aspx?scid=kb;en-us;326246



you might just get what you want..



Good luck

 

[Bruce Chambers]

Hi,

As a beta tester of Microsoft Products, I was given a complimentary copy of
Windows XP.

I have since needed to reinstall Windows XP on the same computer. I have
already formatted the hard drive, so I can no longer give you the product ID,
although I can give you the key that came with the cd.

The problem is now that during setup, many files on the disc are no longer
readable, as the disc has become scratched.

Is there any way for a small fee, you can send me another Windows XP retail
disc as a replacement? I am certainly willing to provide you with my
non-working XP Retail disc along with the cd key that is tied to it.

Thank You.

-Todd

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246


--

Bruce Chambers

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