Windows XP can not shutdown.

[Thien]

Hi.

Hope someone can help me. Recently, I don't know what did
I install but now when I shut down Windows (XP), it just
restart itself. Anyone know why? Thanks.

 

[Kelly]

Hi Thien,

You May Not Be Able to Shut Down Your Windows XP Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;320008

Win XP Restarts Unexpectedly or Restarts When You Shut Down
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299

Windows XP Restarts When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806

 

[Alex Nichol]

Hope someone can help me. Recently, I don't know what did
I install but now when I shut down Windows (XP), it just
restart itself.

You have something that is crashing on being asked to close - and the
system's 'automatically restart' is cutting in. Turn this off: in
Control Panel - System - Advanced, click Settings in the Startup and
Recovery section. There uncheck 'automatically restart'. You can also
usefully change the 'write debugging information' to (none) unless you
are actively needing a dump for debugging something, or to 'small dump'
if you are getting errors that you wish to report on to Microsoft. You
may now get a Blue screen failure instead, but at least will get some
guidance as to what is happening