Windows XP bootup screen freezes... and More

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  • Start date Start date
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Guest

I have a Dell computer running Windows XP. When I booted, my screen suddenly
froze at the Windows XP boot up screen. I rebooted several times but couldn't
get past this problem. I then went in the menu and chose "Last Good
Configuration" and rebooted. Now all I have is a blank screen. First,
what's the solution to the frozen WinXP frozen screen (in case this occurs
again as I've also seen others with the same problem) and what can I do to
get my computer up and running again. Prior to doing the "Last Good
Configuration" at least I was able to get into safe mode but now all I get a
"keyboard not found" error while trying to access that menu.

Can I pop in a Windows XP disk and boot from it into windows then do a
system restore? Or should I do a "repair" first and if so how?

One more question if I may. I'm sorry, I'm trying to cover all ground with
questions for this problem in one posting. Should I or can I reintall only
the necessary system files from the Windows XP disk instead of a full install
which would delete "my documents" and all other essential files I've saved?
Any help with this problem would be appreciated. Thank you.....
 
Lee said:
I have a Dell computer running Windows XP. When I booted, my screen suddenly
froze at the Windows XP boot up screen. I rebooted several times but couldn't
get past this problem. I then went in the menu and chose "Last Good
Configuration" and rebooted. Now all I have is a blank screen. First,
what's the solution to the frozen WinXP frozen screen (in case this occurs
again as I've also seen others with the same problem) and what can I do to
get my computer up and running again. Prior to doing the "Last Good
Configuration" at least I was able to get into safe mode but now all I get a
"keyboard not found" error while trying to access that menu.

Can I pop in a Windows XP disk and boot from it into windows then do a
system restore? Or should I do a "repair" first and if so how?

One more question if I may. I'm sorry, I'm trying to cover all ground with
questions for this problem in one posting. Should I or can I reintall only
the necessary system files from the Windows XP disk instead of a full install
which would delete "my documents" and all other essential files I've saved?
Any help with this problem would be appreciated. Thank you.....
Click to expand...

Resources for troubleshooting startup problems in Windows XP
http://support.microsoft.com/?id=308041

Computer stops responding with a black screen when you start Windows XP
http://support.microsoft.com/?id=314503

A repair install will keep data and programs intact. Note though that
things can go wrong, so you should always have a full and complete
backup of important data.
How to Perform a Windows XP Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm
 
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