windows will not start message

O

oldpink

I hope someone, can help me out here.

When I start my computer, a blank black screen comes up, with the following
erroe message on it.

"windows could not start because of an error in the software, load needed
DLLs for kernel"

Is there a way to fix this problem?
Is there a way to get in to my system, to restore to a previous date, or to
fix this problem?
I do not have a XP recovery disc, as computer came with XP installed, is
there a place to purchase an XP recover disc, if I need that?

Anyone who can help, I'd appreciate it.

Thank you.
 
P

Pegasus \(MVP\)

oldpink said:
I hope someone, can help me out here.

When I start my computer, a blank black screen comes up, with the
following
erroe message on it.

"windows could not start because of an error in the software, load needed
DLLs for kernel"

Is there a way to fix this problem?
Is there a way to get in to my system, to restore to a previous date, or
to
fix this problem?
I do not have a XP recovery disc, as computer came with XP installed, is
there a place to purchase an XP recover disc, if I need that?

Anyone who can help, I'd appreciate it.

Thank you.

You could press F8 during the early boot phase, then select one
of the alternative boot options.

About recovering your installation: Every PC sold with Windows
must have one of the following:
- A WinXP installation CD.
- A Recovery CD.
- A boot CD that launches a recovery program stored on a hidden
partition of the hard disk.
You need to read the manual to see which option applies in your case.

Before starting the recovery process, remember that some of these
processes will erase all data currently stored on the disk. If you
don't have backups (including your EMail files!) then you must
extract all data before starting the recovery.
 
O

oldpink

Pegasus (MVP) said:
You could press F8 during the early boot phase, then select one
of the alternative boot options.

About recovering your installation: Every PC sold with Windows
must have one of the following:
- A WinXP installation CD.
- A Recovery CD.
- A boot CD that launches a recovery program stored on a hidden
partition of the hard disk.
You need to read the manual to see which option applies in your case.

Before starting the recovery process, remember that some of these
processes will erase all data currently stored on the disk. If you
don't have backups (including your EMail files!) then you must
extract all data before starting the recovery.


When I pressed F8, i got to the boot options, but no matter which one I entered, the computer would restart.

So I ordered the boot disc from HP, so I hope that helps.

How do you extract all your data, before recovery, though, especially when I
can't access Windows, to back anything up?

Thanks for the help.
 
P

Pegasus \(MVP\)

oldpink said:
So I ordered the boot disc from HP, so I hope that helps.

How do you extract all your data, before recovery, though, especially when
I
can't access Windows, to back anything up?

Thanks for the help.

There are several methods to retrieve your data.
- From your backup medium. If you don't believe in backing
up your important files regularly (e.g. weekly) then this is a
good time to reconsider. A 2.5" disk in an external USB\
case is a low-cost but highly effective backup device. Or
do you want to wait until the next disaster hits you?
- By temporarily installing the hard disk as a slave disk in
some other Win2000/XP machine, then copying the files
to a hard disk on that machine.
- By booting the machine with a Bart PE boot CD, then
copying the files to the 2.5" disk that you're about to buy.

The Bart PE boot disk is a very handy tool to have. It is
free but to make one requires the following:
- A WinXP Professional CD (but no product key)
- A CD burner
- About four hours of your time.
 

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