Your notebook should have come with either a recovery DVD or it should have
a hidden partition with an image of the operating system stored on it. Both
of these options are there so that you can restore the PC 'back to factory
conditions' should any problem arise.
Check the user manual that came with the notebook to see what procedure is
used for restoring the PC back to factory conditions. You may find that you
have to hit a certain key combination during boot up to allow you to get to
the restore to factory conditions menu.
--
--
John Barnett MVP
Associate Expert
Windows Desktop Experience
Web:
http://xphelpandsupport.mvps.org
Web:
http://vistasupport.mvps.org
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