K
Kim Doyle
Hi, I'm hoping there is some information on here that can help me ... I
didn't see this topic listed already. I've researched on the Net and have
not been able to find a solution.
Since Thurs., apparently for no reason that I can find, I have lost access
to the Control Panel and all associated prorgams. I have no Windows Welcome
Centre, no access to the Backup/Restore. And when I go to Microsoft to
validate my program it's says I'm not running a valid version of Windows.
I've tried several different things to correct the problem ... To begin with
I did the obvious -- I have checked for viruses and malware. Not the
problem. I ran a scan/repair, I did a defrag. Nothing.
One site said it was a problem with Software Licensing so, as it suggested,
I turned off the SLUNotify Service and the Software Licensing service and
then restarted both services. Nothing happened. Both are set to automatic.
Another site said it was a problem with the Nero In CD ... but I don't have
anything by that name on my PC, so I know that isn't my problem.
Another site said it was a problem for PCs that didn't do the Service Pack 1
update -- Well, I have that so that's not the problem either.
I tried going to a restore point a couple weeks before the problem
started -- did nothing to solve the problem. It was suggested I hadn't gone
back far enough so I went back to the first date listed under the restore
points available on my PC. Again, did nothing.
At this point, my PC keeps trying to install the Windows Updates from after
my restore point -- no troubles downloading them, but when it tries to
install them it gets stuck on the configuring and says it is reverting ...
I'm out of ideas ... Anybody out there have anything I can try short of
re-installing Windows Vista? Obviously since this problem was so sudden, I
don't have my most recent files backed up and can't access the program to
make a backup -- and some of these are work files I need to keep. Meanwhile
I will continue researching ...
Any suggestions welcome.
Thanks,
Kim Doyle
didn't see this topic listed already. I've researched on the Net and have
not been able to find a solution.
Since Thurs., apparently for no reason that I can find, I have lost access
to the Control Panel and all associated prorgams. I have no Windows Welcome
Centre, no access to the Backup/Restore. And when I go to Microsoft to
validate my program it's says I'm not running a valid version of Windows.
I've tried several different things to correct the problem ... To begin with
I did the obvious -- I have checked for viruses and malware. Not the
problem. I ran a scan/repair, I did a defrag. Nothing.
One site said it was a problem with Software Licensing so, as it suggested,
I turned off the SLUNotify Service and the Software Licensing service and
then restarted both services. Nothing happened. Both are set to automatic.
Another site said it was a problem with the Nero In CD ... but I don't have
anything by that name on my PC, so I know that isn't my problem.
Another site said it was a problem for PCs that didn't do the Service Pack 1
update -- Well, I have that so that's not the problem either.
I tried going to a restore point a couple weeks before the problem
started -- did nothing to solve the problem. It was suggested I hadn't gone
back far enough so I went back to the first date listed under the restore
points available on my PC. Again, did nothing.
At this point, my PC keeps trying to install the Windows Updates from after
my restore point -- no troubles downloading them, but when it tries to
install them it gets stuck on the configuring and says it is reverting ...
I'm out of ideas ... Anybody out there have anything I can try short of
re-installing Windows Vista? Obviously since this problem was so sudden, I
don't have my most recent files backed up and can't access the program to
make a backup -- and some of these are work files I need to keep. Meanwhile
I will continue researching ...
Any suggestions welcome.
Thanks,
Kim Doyle