Windows Updates

N

Noni in Hurst

While working in Word (MS Office 2007), I got a message about an update MS
wanted to install. Being in the middle of a detailed research project, I
selected the "not now" option (sorry, don't remember the right name) and
continued working. A little later my screen went completely dark, then
showed file lists for virtually every folder I'd opened in the last few days,
and finally the familiar "Shutting Down" screen. When it came back up, the
list of available files showed only my original document--four hours of work
seems to have been lost. Or is it still there somewhere and I just don't
know how to find it? Anyone have any suggestions? Can anyone tell me why it
didn't save my current work every five minutes like it was set to do? Or why
it went ahead with the update after I'd asked it to wait? This particular
update turned out to have been an update to a fax modem. Why do I keep
getting updates for a fax modem when I don't even have a fax machine? I'm
kind of new at this and I'm confused.
 
M

Mick Murphy

Set your Auto Update to Notify you instead, when there are updates ready for
you.
You can click on the Taskbar Icon then, and see what is waiting to be
downloaded and installed.
Then, if you don't want them(like the fax one), right-click on it>Hide it.
 
M

Mr. Arnold

Noni in Hurst said:
While working in Word (MS Office 2007), I got a message about an update MS
wanted to install. Being in the middle of a detailed research project, I
selected the "not now" option (sorry, don't remember the right name) and
continued working. A little later my screen went completely dark, then
showed file lists for virtually every folder I'd opened in the last few
days,
and finally the familiar "Shutting Down" screen.

Oh well, it looks like you have been toasted at that point.
When it came back up, the
list of available files showed only my original document--four hours of
work
seems to have been lost. Or is it still there somewhere and I just don't
know how to find it?

If I recall, one must start Word manually and use the File Open or most
Recent files in Word, then it might know that there was a problem and pull
back a temp copy of the document. That's a maybe.
Anyone have any suggestions? Can anyone tell me why it
didn't save my current work every five minutes like it was set to do? Or
why
it went ahead with the update after I'd asked it to wait?

Maybe it's there if you try another path in the hopes that a back-up file is
there. I suspect something is there but it may not be the latest and
greatest, with some recent changes.

http://support.microsoft.com/kb/827099

This particular
update turned out to have been an update to a fax modem. Why do I keep
getting updates for a fax modem when I don't even have a fax machine? I'm
kind of new at this and I'm confused.

Well, I don't let it do automatic updates on it's own. I let it notify me
that there are updates, and I go look what are the updates in the update
list. From there, I decide which ones are needed or not and will tell the
Update to remove updates from the list that I don't want to show ever again.
 
N

Noni in Hurst

Many thanks & an apology for delay in reply--the message that I had responses
to my post was routed to Spam. Found it by accident days later. Suggestion
sounds viable, will try it and hope I get lucky. Thanks again.
 
N

Noni in Hurst

Thanks Mick! Sorry for delay in reply, but notification that I had responses
got routed to Spam and I only accidentally found it much later. Will take it
off Auto Update but I'm surprised I'd need to--I thought registering my
product meant MS knew what devices I had. Now I know. Seems one persistent
question/problem has been solved and I appreciate it. Thanks again.
 

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