windows updates won't install

  • Thread starter Thread starter frenchu4
  • Start date Start date
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frenchu4

had some previous issues such as the dell help & support page for this
comp wont allow any kind of search,won't defrag or any other action on
that page.just stays blank after I try to search.I tried to update
windows and I am not allowed,them closes the microsoft page.it said
something like check if your windows is officially released.so now my
comp hasn't updated since? & can't clean disc defrag etc.not seeing
any trojans on ad aware or hijackthis,no virus either
thanks
 
Please follow this simple troubleshooting procedure, courtesy of MS MVP
Carey Frisch:

1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.
 
Please follow this simple troubleshooting procedure, courtesy of MS MVP
Carey Frisch:

1. Download and install the WGA Diagnostic Toolhttp://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org





- Show quoted text -
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thanks but the diagnostic tool wont click to copy,its not highlighted
 
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