Windows Update

[steve]

Im trying to install the service pack 1a (express) but my
internet keeps disconnecting before it finishes
downloading. Any ideas on how I can download this service
pack.

 

[Doug Knox MS-MVP]

If your ISP isn't letting you stay connected long enough, you may want to
order it on CD.

http://www.microsoft.com/WindowsXP/pro/downloads/servicepacks/sp1/ordercd.asp

 

[Steve]

Its not that my ISP doesn't let me stay connected, i think
i must have a virus of some sort. Ive ran a virus scan
with to different anti virus packages and nothing has been
detected. Its not the phone line either as we have 2
computers and the other one never has any problems

 

[Guest]

I cant order it either cos I live in MIGHTY England and u
can only get it if u live in america or canada i think

 

[Doug Knox MS-MVP]

Boot the computer in Safe Mode and see if your AV scan picks anything up
then. If not, are there any error messages associated with being
disconnected from the internet?

 

[Steve]

Done that picked nothing up, and no I get no error
messages it just disconnects itself. sometimes when I go
to connect it takes a few attempts, as I get the error
message the remote computer did not respond.

 

[Doug Knox MS-MVP]

Then I'd have to suspect that your modem, or that particular connection
jack/cable is defective, Steve.