Windows Update hangs

[Howard Bullock]

Since version 5 of windows update was released, my Windows
Update session on my home computer running Windows XP Pro
hangs forever when trying to use WIndows Update.

The following text is displayed in the IE window:

Checking for the latest version of the Windows Update
software...

Depending on your connection speed, this might take a
minute. During this time, you may receive one or more
security warnings. Review each security warning to ensure
that the content is signed by Microsoft, and then click
Install or Yes to install the software.

Can someone list what troubleshooting steps I should
follow to get Windows Update to work again?

 

[MowGreen [MVP]]

Howard,

Try this suggested resolution by Torgier Bakken, MS-MVP:

" 1)
Click Start >> Run >>
Type the follow command in the Open box.
"net.exe stop wuauserv" (w/o quotes)
Press Ok

Repeat the same for the following commands:

regsvr32.exe wuapi.dll
regsvr32.exe wups.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wucltui.dll
regsvr32.exe msxml3.dll
net.exe start wuauserv

Restart the machine and try WU site again.

2) If the above didn't work, you can remove (or rename) the
Softwaredistribution folder (as Kurt did to solve the problem).

Follow step 2 here to do this:
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=21&ln=en


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx "


MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============

 

[Rock]

Since version 5 of windows update was released, my Windows
Update session on my home computer running Windows XP Pro
hangs forever when trying to use WIndows Update.

The following text is displayed in the IE window:

Checking for the latest version of the Windows Update
software...

Depending on your connection speed, this might take a
minute. During this time, you may receive one or more
security warnings. Review each security warning to ensure
that the content is signed by Microsoft, and then click
Install or Yes to install the software.

Can someone list what troubleshooting steps I should
follow to get Windows Update to work again?

See this link:
http://www3.telus.net/dandemar/wufix.htm

Otherwise post your question to the experts in the windows update
newsgroup and scan the messages there for solutions:

news://msnews.microsoft.com/microsoft.public.windowsupdate

 

[Guest]

I had the same problem with WU hanging at the looking for available
updates...tried both solutions by MowGreen and this link provided by Rock
http://www3.telus.net/dandemar/wufix.htm very good...thanks