Windows Update Fails to Install

J

JCO

I get a failure every time I use the Windows Automated Update. This is a
fresh install of Windows XP Pro. w/SP2. Then I installed sp3. Then I
installed IE7.

The system is Genuine, so that is not the issue. If I download the files
individually, then I can install but I can't use the Automated Update.

Thanks
 
S

Shenan Stanley

JCO said:
I get a failure every time I use the Windows Automated Update. This is a
fresh install of Windows XP Pro. w/SP2. Then I installed
sp3. Then I installed IE7.

The system is Genuine, so that is not the issue. If I download
the files individually, then I can install but I can't use the
Automated Update.

Curiosity...

As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.

Hope that helps - come back and let us know!
 
J

JCO

Method one seems to be working.
WOW! Thanks for the great help. I've been searching the Microsoft site for
this issue and just keep going in circles. Your method one which is simply
to register a single .dll file is all that was required.

Thanks again.
 

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