windows settings change(xp home)

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a problem every few weeks and its driving me nuts. My windows settings
will change for some reason. I noticed a window pop up for a second (too fast
to read what it says) and my desktop background changes to blue. Also the
tour xp balloon pops up in the tray and the desktop settings change back like
I've started the pc new from the box. I have to restore back about 5 days to
fix it. Here is what the event viewer says.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10001
Date: 11/26/2004
Time: 12:03:13 PM
User: FAMILY\Jerry
Computer: FAMILY
Description:
Unable to start a DCOM Server: {06DE6A90-6D60-11D4-9B70-00105A17C778} as /.
The error:
"The system could not find the environment option that was entered. "
Happened while starting this command:
C:\PROGRA~1\MOTIVE\ASSTCO~1\MOTIVE~1.EXE -Embedding

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Any clues would be great..

thanks, jerry
 
Motive Chorus Client
Motive Chorus Daemon

http://www.motive.com/

http://www.realmarket.com/news/motive090100.html

Motivesb
MotiveSB.exe
(Motive Communications)
[[Motive SmartBridge background task which appears as an Online Support
icon in the System Tray. We believe it to be part of the Motive Broadband
Manager stable of products from Motive Communications, although we are not
100% certain yet. Some descriptions of Motive Broadband Manager from the
Motive website on 20-Feb-2004 : “Self-management software that automates
the residential subscriber service and support experience” – “Performs
automated troubleshooting and problem resolution” – “Proactively detects
problems and guides subscribers through the resolution process.” – “Offers
an escalation mechanism and process for resolving problems that require help
from service providers. When self-configuration or self-repair cannot
resolve the issue, Motive Broadband Manager automatically escalates a
support request electronically to the provider's customer service center,
providing the information gathered during the self-service experience as a
starting point to speed problem resolution.”. In our experience Motive
Smartbridge is installed by the installation CD provided by a number of
broadband ISPs, most notably, at the time of writing, Verizon, Adelphia.

Recommendation :
We simply cannot understand why ISPs insist on installing software like this
on users PCs without thorough, thorough, thorough, and also....., thorough
testing ! Frequent “Kernel32 invalid page faults” on boot-up is the most
common complaint. But that’s not all : we have seen PC hangs and
spontaneous reboots also being caused by this task. Add to this that this
task regularly communicates information back to the ISP without, in most
cases, the user ever having been informed clearly and unambiguously about
what is being communicated, and you have a task which we recommend
unequivocally that you eliminate. As we state consistently in these pages,
ISPs have the technology to monitor the quality of their service to you the
customer without any software from them running on your PC. They possess a
range of diagnostic hardware and tests which can help them pinpoint problems
with remarkable accuracy, so do not ever believe any statement which infers
that you need software like Motive Smartbridge running for your ISP to be
able to support you ! We have frequent contacts with our own ISP and the
range of tests they can perform, and their ability to home in on the exact
problem, is absolutely stunning.
Alternatively, if you are technically advanced, in addition to disabling
this task you could decide to de-install anything “Motive” or which has
your ISP’s name and something akin to “support” in the “Add\Remove
Programs” icon in the Control Panel.]]

Or...
MotiveMonitor
Motmon
Motmon.exe
(Motive Communications – Motive.com)
[[Part of DELL’s Resolution Assistant which ships with most DELL PCs.
MOTMON is however also found on Compaq and HP PCs. Wherever it is found, it
is in fact bought/licensed from Motive Communications and is software which
purports to enable your PC supplier to better support you. DELL’s
description of MOTMON : "The Resolution Assistant provides an easy-to-use
graphical interface for submitting service requests and keeping track of
service requests you have already submitted". The Resolution Assistant
enables you to submit problems via the Internet, with information collected
by the Resolution Assistant also submitted automatically in the process
(Resolution Assistant does give you the ability to control what is sent,
although you will never know if it sends information other than what it
gives you control over).

Recommendation :
If you have a DELL PC, and you are still within the support period with
DELL, you may wish to leave it alone. Many users, however, have complained
of "unknown errors" with MOTMON. ]]
http://www.answersthatwork.com/Tasklist_pages/tasklist_m.htm
 

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