windows security registration key

[jimmyjames]

here is my problem . i have just gotten a virus on this computer and cannot
figure something out. i used trojan remover to get rid of it. now when i try
to run the windows xp 2008 security scan it keeps asking for a email and a
registation key. i dont have any idea what eamil i would have used when it
was purchased or where i can get a registation key. can anyone help me with
this it says virus protection not found and i need this to get it fixed

 

[David H. Lipman]

From: "jimmyjames" <[email protected]>

| here is my problem . i have just gotten a virus on this computer and cannot
| figure something out. i used trojan remover to get rid of it. now when i try
| to run the windows xp 2008 security scan it keeps asking for a email and a
| registation key. i dont have any idea what eamil i would have used when it
| was purchased or where i can get a registation key. can anyone help me with
| this it says virus protection not found and i need this to get it fixed

Please define "windows xp 2008 security scan".

 

[jimmyjames]

the little icon by the clock that says 'xp antivirus 2008"
it says virus protection not found. the when i click the recommendations
button it asks for a email addy i used for registration and the registration
key

 

[David H. Lipman]

From: "jimmyjames" <[email protected]>

| the little icon by the clock that says 'xp antivirus 2008"
| it says virus protection not found. the when i click the recommendations
| button it asks for a email addy i used for registration and the registration
| key


That is a Rogue anti malware and is in itself malware. thus you are infected!

Use the following utility to clean your PC.

Malwarebytes Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

 

[Shenan Stanley]

here is my problem . i have just gotten a virus on this computer
and cannot figure something out. i used trojan remover to get rid
of it. now when i try to run the windows xp 2008 security scan it
keeps asking for a email and a registation key. i dont have any
idea what eamil i would have used when it was purchased or where i
can get a registation key. can anyone help me with this it says
virus protection not found and i need this to get it fixed

You are still infected.

A few choices...

- Wipe it. Start with a clean install
- Take it to someone who can clean it up for you (know they may wipe it.)
- Start researching yourself to clean it up (know you may end up wiping it.)

If you are going to try cleaning it up yourself - get the free removers
from:
- http://www.superantispyware.com/
- http://www.malwarebytes.org/

As a start.